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A web cookie is a small file which contains information stored on your computer by a website you visit. It acts as your identification card, and often stores your settings for the website, which can be used for authentication, identification of a user session, shopping basket content or user's preferences such as text size, language or location.

When you return to the site, your browser sends back the cookie that belongs to the site. This allows the website to present you with information customised to fit your needs.

The following cookies are used to improve your experience using our website.

Our cookie controller is set to only allow 'necessary cookies' by default, no complicated choices for you, we understand that most users will keep the default setting.

You will have to explicitly opt-in, if you want to allow 'additional cookies'. This includes, analytics, advertising and remarketing and allowing read and write to Third party cookies.

Necessary Cookies

'Necessary cookies' allow this website to work properly. For example, storing your cookie controller preferences so it does not display on every page your visit. You may disable all cookies by changing your browser settings, but this may affect how this website functions. These cookies do not collect any personal information, and they are not used to identify or track individual visitors across websites.

Cookie name Expires Information

Cookie Control

60 Days

Civic Cookie Controller - Prevents cookies from being placed or having read/write access on a user's computer until they have given their explicit consent. Remembers your settings for 60 days.

Additional cookies

These only apply if you explicitly choose to 'Opt-in to additional cookies' within our cookie controller. Additional cookies are denied by default. These cookies can help us to understand more about you and how you use our website, for example track paid for advertising, so that we can improve our content and services and provide relevant re-marketing to you. Allowing additional cookies will also enable 'third party cookies'. Below is an example of some of the additional cookies you could expect to see.

Cookie name Expires Information
_gat_gtag 1 minute Google Tag Manager - Used to collect information about how you use our website. The information includes number of visitors, pages visited and time spent on the website. The information is collected is aggregated and anonymous
_ga 2 years Google Analytics 4 - This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
AWSELBCORS Session Amazon web service 'Load balancer'
nmstat 2 years This cookie name is associated with the website analytics service provided by SiteImprove. It enables site owners to gather usage statistics about their websites.
_fbt 3 months Facebook - store and track activity on webpages and across websites for marketing and ad campaigns
+ AWSELB cookie
Session 3rd party cookie - The AWSELB cookie ensures that all page views for the same visit (user session) are sent to the same endpoint. This enables us to determine the sequence of a user's page views needed for features like Behaviour Tracking and Funnels.
MUID 1 year Microsoft Clarity - Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes.
CLID 1 year Microsoft Clarity - Identifies the first-time Clarity saw this user on any site using Clarity.
_ce.s 1 year Crazy Egg - Track a recording visitor session unique ID, tracking host and start time

Your privacy

Cookies can store a wide range of information, including personally identifiable information such as your user name or email address. For that reason, the European Union has issued an ePrivacy Directive (2002/58/EC), which regulates the use of cookies and storing personally identifiable information.

Our use of cookies doesn't give us access to your computer or any information about you, other than the data you choose to share with us.

Find out more about cookies on the Information Commissioner's Office website.