When collecting personal data, the law requires us to provide information about:
- Who we are
- How to contact us
- The purpose for which your personal data is used
- Who we share your personal data with
We provide a range of statutory and other services to local people and businesses and collect personal data for many purposes. You may get to a data collection point via our website.
Services that collect personal data will provide a privacy notice to explain the purpose and legal basis for collecting, storing and using your data. They will provide a link to any relevant privacy notice at the point of any data collection. For example, this could be a Microsoft Form, online account portal, payments system, reporting tool, survey. To understand how your personal information is processed, check the privacy notice and contact the service or our data controller to ask about your personal circumstances. You can also refer to any communications or auto-responses you have received as part of your transaction or engagement with us.
About this website
Our website (www.peterborough.gov.uk) is provided and hosted by Zengenti. You can use our website without providing any personal information, or us collecting or storing any personal data. This privacy statement only applies to www.peterborough.gov.uk and doesn’t cover other domains, webservices, platforms, applications, or contact methods that we may link to.
Our website provider stores IP addresses for hosting and security reasons
Zengenti 'load balancer' logs protect against our site being spammed or overloaded. The log includes the IP addresses of users. These are retained for 30 days. They are sometimes used for security purposes - e.g. to whitelist or blacklist certain IP addresses from accessing the CMS (content management system) or websites. These logs are machine read - no human intervention is required unless any flags or alerts are raised that require someone to access those logs. Human access is audited and the data is only accessible to a very small number of people at Zengenti responsible for hosting, support and operations.