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Annual Canvass - annual voter registration review

As part of our annual registration review, we have recently sent emails to many residents asking them to confirm their registration at www.householdresponse.com/peterborough. Please follow the instructions in your email to complete the process. We've also emailed those whose postal votes are due to expire with a link to make a new application. 

Visit our Annual Canvass 2025 page for information about how we update the Electoral Register.

Service update

Our Council Tax team is currently experiencing a high volume of enquiries. If you’ve contacted us via email or web form, please be assured that we’re working through cases in order of priority and will respond as soon as possible.

We kindly ask that you avoid sending follow-up messages, as this may slow down our response times by increasing the overall workload.

Thank you for your patience and understanding.

Reduce your council tax bill (discounts and exemptions)

In this section

1Reduce your council tax bill (discounts and exemptions)
2Carers and care workers discount
3Council tax exemptions
4Council tax support
5Disabled relief
6Discretionary hardship discount
7Severely mentally impaired people discount or exemption
8Single person discount
9Students and young people discount

There are a number of ways you can get money off your council tax bill. This section provides details on the different discounts, reliefs and exemptions you can apply for.

  • Who lives in your property and your circumstances will determine whether you qualify for a discount or exemption or not
  • You will not automatically receive a discount or exemption - you need to apply
  • If we approve your discount or exemption, we will send you an amended council tax bill

Claiming a discount or exemption when you know you are not entitled is fraud. You can be prosecuted for this.

If your circumstances change at any point, and you're no longer entitled to a discount or exemption, you must tell us within 21 days by emailing local.taxation@peterborough.gov.uk.

Council tax discount for care leavers

If you are a care leaver aged between 18 and 25, contact your Personal Advisor for information on receiving a council tax discount. 

You can also view our care leaver accommodation page for more information.

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Last updated: 19 February 2025