In June, the Department for Work and Pensions announced a further extension of the COVID Winter Grant Scheme. As a result, a COVID Local Support grant scheme has been announced enabling us to continue to provide support until 30 September.

We continue to work with other organisations to support many people whose lives have become more difficult because of COVID-19.

We offer support in two ways:

  • Direct food voucher scheme
  • Additional support for vulnerable families and individuals

Direct food voucher scheme

Following an extension of the government funding, we will issue all families with food vouchers for the summer holidays. Supermarket vouchers of £10 per child per week for the summer holidays are being issued to those families meeting the low-income criteria for the following support:

  • Free school meals
  • Funded childcare for 2 year olds
  • Early years pupil premium
  • Students in Sixth Form eligible for Free School Meals (young people aged 16-19)

This will be in the form of two vouchers:

  • The first being paid on 23 July for £30
  • The second being paid on 13 August for £30

Eligible parents will receive a text or email on the above dates to choose a supermarket for the voucher.

You can find frequently asked questions for parents on the Learn Together website (opens as a PDF).

If you have a question about your voucher, please email Please include the name of your child(ren) and the early years setting or school they attend. We cannot locate vouchers without this information. We will contact you within three working days.

Please check with your school / educational setting to see if your child is already eligible for free school meals. Visit our free school meals page for information about how to register.

Additional support for vulnerable families and individuals

A Countywide hub is available to link you in with local support in your area, you will find further details by completing the ‘I Need Help’ form.

Or by visiting our Coronavirus (COVID-19) Community support page.

You can also find further support and information:

Frequently asked questions for parents and carers

If you do not want/need your voucher, please do not activate it. Either delete or ignore the email/text you receive, or do not open the link and download the voucher.

This way, we can reallocate your voucher to another family in need. Alternatively please let your school know and they will notify the Local Authority.

You will receive a text or email to choose your supermarket choice for the voucher

  • Text message from 'SchoolMeals'
  • Email from ''

Once you have chosen your supermarket, you will receive your voucher by text or email.

You can then click the link in the text or email and download your voucher code.

You can then use this voucher in your chosen supermarket.

You must choose your supermarket before you can receive your voucher.

There may be a number of reasons for this such as:

  • If you selected your supermarket choice after 12pm that day, your voucher will arrive the following day.
  • You made your supermarket choice after 12pm on a Friday. You'll receive your voucher on Monday.

Please check your junk / spam inbox as the email may end up there.

Most vouchers are received within 30 minutes after the retailer is selected. If the parent selects Morrisons or Asdathen the following timings apply:

  • If selected before 1pm, the voucher will be received that evening.
  • If selected after 1pm, the voucher will be received the following working day.

Yes, you can. If your shopping comes to more than the voucher total, you will need to pay the remaining balance usinganother method (i.e. debit card).

The first voucher will be available from 23 July and the second from 13 August but may take a few days to arrive.

The vouchers are valid until the start of the new school term in September.

It looks like you haven’t been assigned your vouchers yet or your details may be. If you have any queries, please contact your school in the first instance.

Alternatively, you can call us on 0345 045 5219 Monday to Friday 9am to 5pm.

The following supermarkets will accept the voucher:

  • Asda
  • Morrisons
  • Tesco
  • Aldi
  • Sainsbury's
  • Iceland
  • McColl's

Asda are the only supermarket that currently allow vouchers to be used online. This is due to the supermarket systems.

We appreciate that parents may prefer this to be an option moving forwards, and we are working closely with the supermarkets to try and achieve this.

In the meantime, if you're unable to leave the house then you're able to forward the voucher onto others who are able to use the vouchers on your behalf.

Yes, you can.

The voucher is intended to be used to purchase food to support families.

The restrictions for each supermarket are listed below:

  • Asda: Cannot be used in Petrol stations or to purchase tobacco products, stamps, lottery or phone top-ups.
  • Morrisons: Cannot be used online or for gift-card or lottery purchases.
  • Aldi: Cannot be used for the purchasing of gift cards, lottery tickets, scratch cards (or related material), alcoholor anything through ALDI’s website.
  • Tesco: Cannot be used in petrol stations.
  • Sainsbury’s: Cannot be used in petrol stations, pharmacies, branded gift cards, scratch cards, LPG autogas,infant formula, tobacco and related products, BT phone cards, E top-up, savings stamps, postage stamps, National Lottery products, online delivery charges, concession coffee shops and restaurants
  • Iceland: Cannot be used online or for alcohol.
  • McColl’s: Cannot be used to purchase branded gift-cards, Pay Point products and services, E top-up, postage stamps and National Lottery products (including scratch cards).

You will receive a voucher for each child separately.

Most vouchers are received within 30 minutes after the retailer is selected.

  • If selected before 1pm, the voucher will be received that evening.
  • If selected after 1pm, the voucher will be received the following working day (in the evening)

You will receive £10 for each week of the summer holidays.

We recommend you first contact your school or setting if you can’t get your voucher. Alternatively, you can email or you can call 0345 045 5219 Monday to Friday 9am to 5pm.

Letter to parents and carers

Read a copy of the letter sent to parents and carers regarding support during the Summer holidays and the wider support offered to families by the scheme. (Opens as a pdf).