Peterborough City Council is working with other organisations to support many people whose lives have become more difficult because of COVID-19.

The Winter grant scheme is available to support families and individuals experiencing immediate financial hardship with access to food and essential supplies over the Christmas holidays and beyond.

This support is being offered in two ways;

  • Direct food voucher scheme
  • Additional support for vulnerable families and individuals

Direct food voucher scheme

Schools are now issuing vouchers for this term. If you have queries regarding term time free school meals vouchers, please contact your school or educational setting.

Supermarket vouchers of £15 per child, per week of the Christmas and February half term holidays, will be automatically issued to those families meeting the low income criteria for the following benefits;

  • Free school meals
  • Funded childcare for 2 year olds
  • Early years pupil premium
  • 16-19 bursary fund

You will receive a text or email to choose your supermarket for the voucher:

  • Text message from ‘SchoolMeals’
  • Email from ‘’ - please ensure you check your junk folder

If you selected your supermarket choice after 12pm that day, your voucher will arrive the following day. If you made your supermarket choice after 12pm on a Friday, you will receive your voucher on Monday.

If you became eligible for free school meals prior to 24 December 2020, and have not received a voucher, please contact Winter Support using the email address below.

Find further information about how to register for free school meals.

Email We will respond to you in 5 days.

Please note: this email address is only for voucher queries - please submit any other support enquiries by completing our online form via the link below.

Winter Support Grant requests January 2021

The Winter Support Grant scheme is currently paused, and no new applications are being accepted.

Applications from anyone that has applied prior to Friday 15 January at 9.15am will be processed as usual, and someone will be in touch with you to discuss next steps.

Meanwhile, if you need local support, you can find further details online

Further support and information can also be found via:

  • Citizens Advice - online free advice to help you find a way forward, whatever the problem.
  • Making Money Count - offering everyday help with money, being online, finding work and renting.

If you live in Peterborough and have an immediate or urgent need for help with essential supplies or utilities, please fill out our online form and we will see how we can help you, or you can call us on 0345 045 5219. Our phone lines are open 9am to 5pm Monday to Friday.

The welfare of our residents will always be our top priority. If you, your family, or your household needs support over the winter, please do not hesitate to reach out to us and we will do our best to help.

This scheme has been developed by both Cambridgeshire County Council and Peterborough City Council.

FAQs for parents and carers

Letters to parents and carers

Read copies of letters sent to parents and carers regarding food support during the Christmas holidays and the wider support offered to families by the scheme below.