Food safety

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Starting and registering a food business

To start up a food business, please visit the Food Standards Agency website to get all the advice you will need.

Registration of premises used for food businesses (including market stalls, delivery vehicles, and other moveable structures) is required by law.

Frequency of inspection visits depend on the degree of risk involved.

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Food safety questionnaire

Businesses who are operating with food and/or have received a letter regarding the need to complete a food safety form, can do so online by clicking the green button on the right.

Food labelling

Food labelling requirements are quite complex and vary from product to product. More information can be found on our Trading Standards page.

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Food complaints

When making a food complaint we will require the following information:

  • your name, address and telephone number
  • proof of purchase where relevant
  • storage of the food i.e in a refrigerator or freezer
  • as much of the food as possible
  • the name and address of the business in question
  • details of foreign body, if applicable (please retain any foreign bodies)
  • brief details of what the complaint is about
  • packaging (please retain any packaging).

You may of course deal with a complaint yourself by returning to the trader concerned and explaining your problem. It is also a good idea to put your complaint in writing and always keep a copy of the letter.

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Approval of a food business

You may need approval if you produce dairy products, meat products, fishery products, egg products, minced meat or meat preparations. Please contact the food safety team in the first instance.

Food Law Enforcement Service Plan

This plan sets out how the Peterborough City Council (PCC)  and Rutland County Council (RCC) will meet their statutory responsibilities for food and feed law enforcement.

These responsibilities include food safety, food standards, and labelling and composition of animal feeding stuffs. 

Food Law Enforcement Service Plan 2017-2021

Size: 389.63 KB File format: pdf

Food safety advice visits

The Food Safety team can provide bespoke advice visits to new or established food businesses to discuss and/or explain specific food safety issues relevant to their  business.

Visits are charged at an hourly rate so please contact the Food Safety team first to discuss your requirements, the areas you would like advice and the length of advice visit you would like to pay for. Once this is agreed you will be informed of the appropriate fee to pay. 

Please contact the Food and Safety team via foodandsafety@peterborough.gov.uk or telephone 01733 207184

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Safer Food, Better Business

Food businesses need to have a documented food management system in place. All the information you need to make sure you comply with the legislation is contained in the Food Standard Agency's ‘Safer Food, Better Business’ packs, which have a diary section to record relevant checks like cooking and chilled food temperatures.

Please note: these packs are available for Caterers in English, Chinese and Indian cuisine and language. There is also ‘Safer Food, Better Business’ packs designed for retailers and childminders. Please advise us which pack you would like to order during payment. 

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Food hygiene rating

We take the health of our residents very seriously and we carry out regular inspections on all food premises in Peterborough to help protect our residents.

If your business is a restaurant, takeaway, cafe, pub, hotel, supermarket or other retail food outlet where consumers can eat or buy food, you will be given a food hygiene rating

To contact us, please call customer services on 01733 747474 or email foodandsafety@peterborough.gov.uk.

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Food hygiene training

The Food and Safety Team provide bespoke training to food businesses and anyone  working in a catering, manufacturing or retail setting where food is prepared, cooked or handled. Food Hygiene Training is delivered by our team of experienced Food Officers, who carry out food hygiene inspections of food businesses in Peterborough and Rutland.

One of the benefits of this course is that delegates will receive the latest food safety updates, advice and guidance from the Food Standards Agency.

The course tutors also share their experiences and observations from their inspections of premises and the different situations they encounter.

Before you book a place on a training course please talk to a member of the Food Team (Tel 01733 747474) to check availability and that the course is suitable for your training needs.

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Food hygiene reinspection visit

A business can request a reinspection visit if they would like to have their food hygiene rating reviewed before their next programmed inspection. You must first complete the application form (see right) providing details of the improvements you have made and any supporting information if relevant.

Once you have completed this application form, a Food Officer will review your application form and, if you have made the necessary improvements, you will be advised to pay for this rescore visit.

On receipt of this payment an Officer will then schedule an unannounced Food Hygiene Rescore visit to your business to carry out a food hygiene inspection.

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Health & safety training

Officers in the Health and Safety team provide bespoke training to businesses in Peterborough.

Health and Safety Training is delivered by our team of experienced Officers, who carry out Health and Safety interventions and advice visits to businesses in Peterborough and Rutland.

One of the benefits of this course is that delegates will receive the latest updates, advice and guidance from the Health and Safety Executive.

The course tutors also share their experiences and observations from their inspections of premises and the different situations they encounter.

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Food premises register

Search by premises

All records

Name Location Usage
The Morroccan Berber Market 30 Vicarage Lane, Humberstone, Leicester, LE5 1EE
Sacrewell Farm & Country Centre Sacrewell Farm And Country Cen, Great North Road, Thornhaugh, Peterborough, PE8 6HJ General Grocers (Retail)
T C & G A Purllant Armada Lodge, Woodgate Lane, Maxey, Peterborough, PE6 9ED Arable Farm
G Godfrey & Son Firs Farm, Bridgehill Road, Newborough, Peterborough, PE6 7SA Arable Farm
Mrs Lynsay Fowler Sandylands, Mill Road, Maxey, Peterborough, PE6 9EZ Arable Farm
The George Farm Partnership Burghley Park, Stamford Road, Pilsgate, Stamford, PE9 3JX Other Livestock Producer/Keeper
Processors & Growers Research Processors & Growers Research, Great North Road, Thornhaugh, Peterborough, PE8 6HJ Agricultural Merchant
Mr G A Allen Stonebridge Farm, Meadow Road, Milking Nook, Peterborough, PE6 7QG Agricultural Merchant
Dalmark Grain Ltd Knarr Farm, Wisbech Road, Thorney, Peterborough, PE6 0TS Agricultural Merchant
Robert Plant Eggs Waterside, Ufford Road, Bainton, Stamford, PE9 3BB Egg Producer
ToolFix Services 12 Newark Road, Fengate, Peterborough, PE1 5UA Other Building Supplies
Thorpe Primary School Thorpe Primary School, Atherstone Avenue, Netherton, Peterborough, PE3 9UG School/College
College Training Kitchen Peterborough College Of Adult, Brook Street, Peterborough, PE1 1TU School/College
Wittering Primary School Wittering Primary School, Church Road, Wittering, Peterborough, PE8 6AF School/College
Abbotsmede Junior School Abbotsmede Primary School, Kingsley Road, Eastfield, Peterborough, PE1 5JS School/College
Leighton Primary School Leighton Primary School, Leighton, Orton Malborne, Peterborough, PE2 5PL School/College
Old Fletton School Old Fletton Primary School, London Road, Peterborough, PE2 9DR School/College
Discovery Primary School Discovery Primary School, Mountsteven Avenue, Walton, Peterborough, PE4 6HX School/College
St Botolph's School St Botolphs Voluntary Controll, Oundle Road, Orton Longueville, Peterborough, PE2 7EA School/College
St Thomas Moore School St Thomas Moore Voluntary Aide, Park Lane, Eastfield, Peterborough, PE1 5JW School/College
Paston Ridings Junior School Paston Ridings Primary School, Paston Ridings, Paston, Peterborough, PE4 7XG School/College
Thomas Deacon Academy Thomas Deacon Academy, Queens Gardens, Peterborough, PE1 2UW School/College
Orton St John's Pre-school Orton St Johns Pre School, Riseholme, Orton Goldhay, Peterborough, PE2 5SP School/College
Peakirk Cum Glinton School Peakirk Cum Glinton Primary Sc, School Lane, Glinton, Peterborough, PE6 7JW School/College
Barnack School Barnack Primary School, School Road, Barnack, Stamford, PE9 3DZ School/College
Nene Valley Primary School Nene Valley Primary School, Sugar Way, Woodston, Peterborough, PE2 9RT School/College
Welbourne School Welbourne Primary School, Welbourne, Werrington, Peterborough, PE4 6NR School/College
Orton Wistow Primary School Orton Wistow Primary School, Wistow Way, Orton Wistow, Peterborough, PE2 6GF School/College
William Law Out of School Club William Law Voluntary Aided Pr, Twelvetrees Avenue, Werrington, Peterborough, PE4 5DT School/College
Railworld Railworld, Oundle Road, Woodston, Peterborough, PE2 9NR Museum
Bishop Creighton Academy Bishop Creighton Academy, Vineyard Road, Eastgate, Peterborough, PE1 5DB Academy School
Dogsthorpe Fire Station Cambridgeshire County Fire And, Dogsthorpe Road, Peterborough, PE1 3RE Emergency Services
Kingfisher Centre Peterborough City Council King, Rightwell West, Bretton, Peterborough, PE3 8DX Other PCC premise
Open Door Church 73 Hallfields Lane, Gunthorpe, Peterborough, PE4 7YL LA Sheltered Housing
Bluebell Meeting Hall Bluebell Community Centre, Bluebell Avenue, Dogsthorpe, Peterborough, PE1 3XG LA Sheltered Housing
Johnson Walk Sheltered Scheme Johnson Walk, New England, Peterborough, PE1 3JW LA Sheltered Housing
Axiom Housing Assoc. Ltd Woad Court, The Crescent, Eye, Peterborough, PE6 7XF LA Sheltered Housing
Hinchcliffe 2 Sheltered Scheme 199 Hinchcliffe, Orton Goldhay, Peterborough, PE2 5RH Private Sheltered Housing
Catley Sheltered Scheme 1 Catley, Paston, Peterborough, PE4 7XA Private Sheltered Housing
Hinchcliffe I 1 Hinchcliffe, Orton Goldhay, Peterborough, PE2 5SR Private Sheltered Housing
Clair Francis Retirement Home 237 Park Road, Peterborough, PE1 2UT Private Sheltered Housing
Pine Tree Close Sheltered The Peverels, 34 Pine Tree Close, Dogsthorpe, Peterborough, PE1 3TG Private Sheltered Housing
Semi-Independent House 5 Mayors Walk, West Town, Peterborough, PE3 6EU Private Sheltered Housing
Semi-Independent House 64 Sallows Road, Peterborough, PE1 4EU Private Sheltered Housing
Herlington Sheltered Scheme 75a Herlington, Orton Malborne, Peterborough, PE2 5PR Private Sheltered Housing
Greengate Court Sheltered Scheme 9 Greengate Court, Eastfield, Peterborough, PE1 5LB Private Sheltered Housing
Beckets Close Sheltered Scheme Community Centre, Beckets Close, New England, Peterborough, PE1 3JL Private Sheltered Housing
Copeland Sheltered Scheme Copeland Sheltered Housing Sch, Copeland, Bretton, Peterborough, PE3 6YJ Private Sheltered Housing
Rutland Court Sheltered Scheme Rutland Court Community Centre, Eastgate, Peterborough, PE1 5BS Private Sheltered Housing
Finchley Sheltered Scheme Finchley Green Community Centr, Finchley Green, West Town, Peterborough, PE3 9EG Private Sheltered Housing
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