Food safety

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Starting and registering a food business

To start up a food business, please visit the Food Standards Agency website to get all the advice you will need.

Registration of premises used for food businesses (including market stalls, delivery vehicles, and other moveable structures) is required by law.

Frequency of inspection visits depend on the degree of risk involved.

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Food safety questionnaire

Businesses who are operating with food and/or have received a letter regarding the need to complete a food safety form, can do so online by clicking the green button on the right.

Food labelling

Food labelling requirements are quite complex and vary from product to product. More information can be found on our Trading Standards page.

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Healthier Options

The Healthier Options initiative aims to help local food outlets make healthier changes to their menu and food preparation.

Healthier options is free to join and open to a wide range of food outlets.  It awards those that are working to reduce sugar, fat and salt content and their portion sizes, while increasing the availability of fruit and vegetables, and those that are making these healthier choices easier for their customers.

Participating outlets will be supported by the healthier options team to make a pledge relevant to their business, to implement it for customers and to promote the programme.  Where outlets are already making healthier changes this may contribute towards the pledge.

If you are interested in your business becoming a member of the scheme then contact foodandsafety@peterborough.gov.uk.

If you are a customer and want to know more information about the scheme and healthier eating including who the members of the scheme are then go to the Healthier Options website

Food complaints

When making a food complaint we will require the following information:

  • your name, address and telephone number
  • proof of purchase where relevant
  • storage of the food i.e in a refrigerator or freezer
  • as much of the food as possible
  • the name and address of the business in question
  • details of foreign body, if applicable (please retain any foreign bodies)
  • brief details of what the complaint is about
  • packaging (please retain any packaging).

You may of course deal with a complaint yourself by returning to the trader concerned and explaining your problem. It is also a good idea to put your complaint in writing and always keep a copy of the letter.

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Approval of a food business

You may need approval if you produce dairy products, meat products, fishery products, egg products, minced meat or meat preparations. Please contact the food safety team in the first instance.

Food Law Enforcement Service Plan

This plan sets out how the Peterborough City Council (PCC)  and Rutland County Council (RCC) will meet their statutory responsibilities for food and feed law enforcement.

These responsibilities include food safety, food standards, and labelling and composition of animal feeding stuffs. 

Food Law Enforcement Service Plan 2017-2021

Size: 389.63 KB File format: pdf

Food safety advice visits

The Food Safety team can provide bespoke advice visits to new or established food businesses to discuss and/or explain specific food safety issues relevant to their  business.

Visits are charged at an hourly rate so please contact the Food Safety team first to discuss your requirements, the areas you would like advice and the length of advice visit you would like to pay for. Once this is agreed you will be informed of the appropriate fee to pay. 

Please contact the Food and Safety team via foodandsafety@peterborough.gov.uk or telephone 01733 207184

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Safer Food, Better Business

Food businesses need to have a documented food management system in place. All the information you need to make sure you comply with the legislation is contained in the Food Standard Agency's ‘Safer Food, Better Business’ packs, which have a diary section to record relevant checks like cooking and chilled food temperatures.

Please note: these packs are available for Caterers in English, Chinese and Indian cuisine and language. There is also ‘Safer Food, Better Business’ packs designed for retailers and childminders. Please advise us which pack you would like to order during payment. 

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Food hygiene rating

We take the health of our residents very seriously and we carry out regular inspections on all food premises in Peterborough to help protect our residents.

If your business is a restaurant, takeaway, cafe, pub, hotel, supermarket or other retail food outlet where consumers can eat or buy food, you will be given a food hygiene rating

To contact us, please call customer services on 01733 747474 or email foodandsafety@peterborough.gov.uk.

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Food hygiene training

The Food and Safety Team provide bespoke training to food businesses and anyone  working in a catering, manufacturing or retail setting where food is prepared, cooked or handled. Food Hygiene Training is delivered by our team of experienced Food Officers, who carry out food hygiene inspections of food businesses in Peterborough and Rutland.

One of the benefits of this course is that delegates will receive the latest food safety updates, advice and guidance from the Food Standards Agency.

The course tutors also share their experiences and observations from their inspections of premises and the different situations they encounter.

Before you book a place on a training course please talk to a member of the Food Team (Tel 01733 747474) to check availability and that the course is suitable for your training needs.

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Food hygiene reinspection visit

A business can request a reinspection visit if they would like to have their food hygiene rating reviewed before their next programmed inspection. You must first complete the application form (see right) providing details of the improvements you have made and any supporting information if relevant.

Once you have completed this application form, a Food Officer will review your application form and, if you have made the necessary improvements, you will be advised to pay for this rescore visit.

On receipt of this payment an Officer will then schedule an unannounced Food Hygiene Rescore visit to your business to carry out a food hygiene inspection.

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Health & safety training

Officers in the Health and Safety team provide bespoke training to businesses in Peterborough.

Health and Safety Training is delivered by our team of experienced Officers, who carry out Health and Safety interventions and advice visits to businesses in Peterborough and Rutland.

One of the benefits of this course is that delegates will receive the latest updates, advice and guidance from the Health and Safety Executive.

The course tutors also share their experiences and observations from their inspections of premises and the different situations they encounter.

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Food premises register

Search by premises

All records

Name Location Usage
The Morroccan Berber Market 30 Vicarage Lane, Humberstone, Leicester, LE5 1EE
Sacrewell Farm & Country Centre Sacrewell Farm And Country Cen, Great North Road, Thornhaugh, Peterborough, PE8 6HJ General Grocers (Retail)
T C & G A Purllant Armada Lodge, Woodgate Lane, Maxey, Peterborough, PE6 9ED Arable Farm
G Godfrey & Son Firs Farm, Bridgehill Road, Newborough, Peterborough, PE6 7SA Arable Farm
The George Farm Partnership Burghley Park, Stamford Road, Pilsgate, Stamford, PE9 3JX Other Livestock Producer/Keeper
Processors & Growers Research Processors & Growers Research, Great North Road, Thornhaugh, Peterborough, PE8 6HJ Agricultural Merchant
Mr G A Allen Stonebridge Farm, Meadow Road, Milking Nook, Peterborough, PE6 7QG Agricultural Merchant
Robert Plant Eggs Waterside, Ufford Road, Bainton, Stamford, PE9 3BB Egg Producer
ToolFix Services 12 Newark Road, Fengate, Peterborough, PE1 5UA Other Building Supplies
Thorpe Primary School Thorpe Primary School, Atherstone Avenue, Netherton, Peterborough, PE3 9UG School/College
College Training Kitchen Peterborough College Of Adult, Brook Street, Peterborough, PE1 1TU School/College
Wittering Primary School Wittering Primary School, Church Road, Wittering, Peterborough, PE8 6AF School/College
Leighton Primary School Leighton Primary School, Leighton, Orton Malborne, Peterborough, PE2 5PL School/College
Old Fletton School Old Fletton Primary School, London Road, Peterborough, PE2 9DR School/College
Discovery Primary School Discovery Primary School, Mountsteven Avenue, Walton, Peterborough, PE4 6HX School/College
St Botolph's School St Botolphs Voluntary Controll, Oundle Road, Orton Longueville, Peterborough, PE2 7EA School/College
Thomas Deacon Academy Thomas Deacon Academy, Queens Gardens, Peterborough, PE1 2UW School/College
Orton St John's Pre-school Orton St Johns Pre School, Riseholme, Orton Goldhay, Peterborough, PE2 5SP School/College
Peakirk Cum Glinton School Peakirk Cum Glinton Primary Sc, School Lane, Glinton, Peterborough, PE6 7JW School/College
Barnack School Barnack Primary School, School Road, Barnack, Stamford, PE9 3DZ School/College
Nene Valley Primary School Nene Valley Primary School, Sugar Way, Woodston, Peterborough, PE2 9RT School/College
Welbourne School Welbourne Primary School, Welbourne, Werrington, Peterborough, PE4 6NR School/College
Orton Wistow Primary School Orton Wistow Primary School, Wistow Way, Orton Wistow, Peterborough, PE2 6GF School/College
William Law Out of School Club William Law Voluntary Aided Pr, Twelvetrees Avenue, Werrington, Peterborough, PE4 5DT School/College
Railworld Railworld, Oundle Road, Woodston, Peterborough, PE2 9NR Museum
Bishop Creighton Academy Bishop Creighton Academy, Vineyard Road, Eastgate, Peterborough, PE1 5DB Academy School
Dogsthorpe Fire Station Cambridgeshire County Fire And, Dogsthorpe Road, Peterborough, PE1 3RE Emergency Services
Kingfisher Centre Peterborough City Council King, Rightwell West, Bretton, Peterborough, PE3 8DX Other PCC premise
Open Door Church 73 Hallfields Lane, Gunthorpe, Peterborough, PE4 7YL LA Sheltered Housing
Bluebell Meeting Hall Bluebell Community Centre, Bluebell Avenue, Dogsthorpe, Peterborough, PE1 3XG LA Sheltered Housing
Johnson Walk Sheltered Scheme Johnson Walk, New England, Peterborough, PE1 3JW LA Sheltered Housing
Axiom Housing Assoc. Ltd Woad Court, The Crescent, Eye, Peterborough, PE6 7XF LA Sheltered Housing
Hinchcliffe 2 Sheltered Scheme 199 Hinchcliffe, Orton Goldhay, Peterborough, PE2 5RH Private Sheltered Housing
Catley Sheltered Scheme 1 Catley, Paston, Peterborough, PE4 7XA Private Sheltered Housing
Hinchcliffe I 1 Hinchcliffe, Orton Goldhay, Peterborough, PE2 5SR Private Sheltered Housing
Clair Francis Retirement Home 237 Park Road, Peterborough, PE1 2UT Private Sheltered Housing
Semi-Independent House 5 Mayors Walk, West Town, Peterborough, PE3 6EU Private Sheltered Housing
Semi-Independent House 64 Sallows Road, Peterborough, PE1 4EU Private Sheltered Housing
Herlington Sheltered Scheme 75a Herlington, Orton Malborne, Peterborough, PE2 5PR Private Sheltered Housing
Greengate Court Sheltered Scheme 9 Greengate Court, Eastfield, Peterborough, PE1 5LB Private Sheltered Housing
Maud Swift Court Maud Swift Court, Fleet Way, Fletton, Peterborough, PE2 8EQ Private Sheltered Housing
Nelson Place Sheltered Scheme Nelson Place, Havelock Drive, Stanground, Peterborough, PE2 8NT Private Sheltered Housing
Loxley Sheltered Scheme Loxley Sheltered Housing Schem, Loxley, Werrington, Peterborough, PE4 5BW Private Sheltered Housing
Rangefield Sheltered Scheme Rangefield Community Centre, Rangefield, Orton Brimbles, Peterborough, PE2 5UN Private Sheltered Housing
Napier Place Sheltered Housing Napier Place Sheltered Scheme, Napier Place, Orton Wistow, Peterborough, PE2 6XN Private Sheltered Housing
Positive Steps Care Services 160 Broadway, Peterborough, PE1 4DQ Private Children's Home
Positive Steps Care Services 1 Aldermans Drive, West Town, Peterborough, PE3 6AR Private Children's Home
The Beeches 218 Dogsthorpe Road, Peterborough, PE1 3PB Private Children's Home
The Maples 411 Oundle Road, Orton Longueville, Peterborough, PE2 7DA Private Children's Home
Care Tech @ Sacrewell Lodge Sacrewell Lodge Farm, Great North Road, Thornhaugh, Peterborough, PE8 6HJ Private Children's Home
Longueville Court Longueville Court, The Village, Orton Longueville, Peterborough, PE2 7DN Private Nursing Home
Broadleigh Nursing Home 213 Broadway, Peterborough, PE1 4DS Private Nursing Home
Werrington Lodge Werrington Lodge, Baron Court, Werrington, Peterborough, PE4 7ZF Private Nursing Home
Mencap Homes Foundation 55 Benyon Grove, Orton Malborne, Peterborough, PE2 5GH LA Residential Home
The Manor The Manor, Derby Drive, Dogsthorpe, Peterborough, PE1 4NQ LA Residential Home
Sue Ryder Thorpe Hall Hospice Thorpe Hall, Thorpe Road, Peterborough, PE3 6LW LA Residential Home
Star Residential Home 56-64 Star Road, Eastgate, Peterborough, PE1 5HN LA Residential Home
Philia Lodge 113-115 Eastfield Road, Eastfield, Peterborough, PE1 4AU Private Residential Home
Park Vista Care Home 15 Park Crescent, Peterborough, PE1 4DX Private Residential Home
St Margaret's Residential Home 187 London Road, Peterborough, PE2 9DS Private Residential Home
Community Care Solutions 1 Elliot Avenue, Bretton, Peterborough, PE3 9TG Private Residential Home
Sense East 37 Redgate Court, Parnwell, Peterborough, PE1 4XZ Private Residential Home
Sense East 38 Redgate Court, Parnwell, Peterborough, PE1 4XZ Private Residential Home
Cardinals Gate 55 Cardinals Gate, Werrington, Peterborough, PE4 5AT Private Residential Home
Steve Woolley Court Steve Woolley Court, Benyon Grove, Orton Malborne, Peterborough, PE2 5HP Private Residential Home
Cathedral Green Court Ltd Cathedral Green, Crawthorne Road, Eastfield, Peterborough, PE1 4YS Private Residential Home
The Tudors The Tudors, North Street, Stanground, Peterborough, PE2 8HR Private Residential Home
Sense 1 Newton Court, Stowehill Road, Paston, Peterborough, PE4 7PY Private Residential Home
Florence House 220 Park Road, Peterborough, PE1 2UJ Private Residential Home
St Margarets 22 Aldermans Drive, West Town, Peterborough, PE3 6AR Private Residential Home
Consensus - Caring Homes 35 Fletton Avenue, Fletton, Peterborough, PE2 8AX Private Residential Home
Garden Lodge 37a Lincoln Road, Glinton, Peterborough, PE6 7JS Private Residential Home
Acacia House 37a School Road, Newborough, Peterborough, PE6 7RG Private Residential Home
The Maltings Care Home 47 Alderman's Drive, Peterborough, PE3 6AR Private Residential Home
Field House Field House Residential Home, Eyebury Road, Eye, Peterborough, PE6 7TD Private Residential Home
Maxey House Residential Home Maxey House, Lincoln Road, Deeping Gate, Peterborough, PE6 9BA Private Residential Home
Deafblind UK Rainbow Court, Paston Ridings, Paston, Peterborough, PE4 7UP Private Residential Home
Morrisons (Filling Station) Wm Morrison Filling Station, Bellona Drive, Stanground, Peterborough, PE2 8GP Petrol Station
Hassan Foodstore 256 Clarence Road, Millfield, Peterborough, PE1 2LQ Butcher (Retail)
P L Phoenix Butchers Ltd. 41 Guntons Road, Newborough, Peterborough, PE6 7QW Butcher (Retail)
Panjtani Store 42 Star Road, Eastgate, Peterborough, PE1 5HP Butcher (Retail)
Ali's General Stores 489 Lincoln Road, Peterborough, PE1 2PE Butcher (Retail)
Muslim Butchers 55 Gladstone Street, Millfield, Peterborough, PE1 2BE Butcher (Retail)
Bismillah Butchers 57 Gladstone Street, Millfield, Peterborough, PE1 2BN Butcher (Retail)
Quality Grocers & Butchers 73 Gladstone Street, Millfield, Peterborough, PE1 2BN General Grocers (Retail)
A & J Lewis Food Hall, Peterborough Market, Cattle Market Road, Peterborough, PE1 1TW Butcher (Retail)
Willow Brook Farm Beef/Lamb Scotsmans Lodge, Stamford Road, Helpston, Peterborough, PE6 7EL Butcher (Retail)
Grasmere Farm Ltd 1-3 Westgate Arcade, Westgate, Peterborough, PE1 1PY Butcher (Retail)
McColls 182 Gunthorpe Road, Gunthorpe, Peterborough, PE4 7DS Confectioner/Tobac,News Retail
Plumbs Newsagents 21a Oakleigh Drive, Orton Longueville, Peterborough, PE2 7BG Confectioner/Tobac,News Retail
Settys 29 Lincoln Road, Peterborough, PE1 2RH Confectioner/Tobac,News Retail
Eye Post Office 30 High Street, Eye, Peterborough, PE6 7UU Confectioner/Tobac,News Retail
W H Smith at P'Boro City Hospital 3,4,5 Bretton Gate, Peterborough, PE3 9GZ General Grocers (Retail)
Kellys Newsagent 42a High Street, Fletton, Peterborough, PE2 8EL Confectioner/Tobac,News Retail
Orton Newsagents 44 Church Drive, Orton Waterville, Peterborough, PE2 5HE Confectioner/Tobac,News Retail
Westgate News & Off-Licence 44 Westgate, Peterborough, PE1 1RE Confectioner/Tobac,News Retail
Star Off Licence 47 Star Road, Eastgate, Peterborough, PE1 5HT Confectioner/Tobac,News Retail
Wistow Newsagent 58 Napier Place, Orton Wistow, Peterborough, PE2 6XN Confectioner/Tobac,News Retail
Martins 5 Winslow Road, Netherton, Peterborough, PE3 9RE Confectioner/Tobac,News Retail
Malik International Stores 719 Lincoln Road, Peterborough, PE1 3HD Confectioner/Tobac,News Retail
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