Ways to pay council tax

As well as paying your council tax online, you can also pay by Direct Debit or standing order, over the telephone or at any outlet displaying the Payzone logo.

Pay by Direct Debit

Setting up payment by Direct Debit is quick and easy. It allows you to choose what date of every month you would like to make payment - 1st, 8th, 15th and 25th.

Once your Direct Debit is set up, your instalments will be paid by your bank each month. You only need to set it up once and it will run every year. You do not need to cancel it.

Setting up Direct Debit is a quick and easy process. Simply follow the instructions online.

Pay by debit card or credit card

Online

You can pay by debit or credit card on the Peterborough City Council website.

Telephone

Or you can make payment by debit or credit card by calling Freephone 0800 389 1977 (24 hours a day, seven days a week).

In person at a Payzone or Post Office

You can also pay your Council Tax by debit or credit card, free of charge, by taking your bill to one of 50 outlets displaying the Payzone sign in the Peterborough area or any UK Post Office.

Find your nearest Payzone site.

Pay by standing order and home banking

To make payments by standing order or home banking, please use the details below when requested:

Barclays Bank, Peterborough
Sort Code: 20-67-45
Account number: 10572918
Payment reference: Please use your Council Tax account number, found on the front of your bill.

The council does not accept bank charges incurred for customers using international bank payments. Any charges directed to the council will be offset against the instalment received.

Further assistance

If you are having trouble paying your Council Tax, please contact us to discuss before your account gets into arrears. This may help prevent additional charges accruing and we may be able to work out a more suitable payment plan for you. If you are on a low income, you may also be entitled to additional assistance via our Council Tax Support Scheme.

For more information about Council Tax support, including how to make a claim for additional support as well as information on discounts and exemptions please find out more online.

Universal Credit

If you are in receipt of Universal Credit, please note that this payment does not include allowances for your Council Tax costs. You will need to separately claim Council Tax support from the council. Please see the section above for details about the council’s Council Tax Support scheme and how to claim.