Commissioning News

Please find below the link to the latest e-news from Healthwatch Peterborough.

Healthwatch are particularly keen to hear about people’s experiences of older people’s Adult Social Care services to help with work on the government’s future green paper. Sandie Smith, Healthwatch Cambridgeshire and Peterborough CEO, has joined a task group with Healthwatch England to make sure that older people’s and carer perspectives are considered as part of this thinking. If you would like further information or to discuss this further with Healthwatch then please call them on:

Tel: 0330 355
or visit their Healthwatch Peterborough web page.


There are currently no training events available at the moment.


Autism Awareness Day 

A free Autism Awareness Day is being held on Wednesday 28 March in Orton Hall Hotel & Spa, Orton Longueville, Peterborough.

See further information about the day below:

  • 9:30-1pm - Training 2 Care Autism Reality Experience bus training session (fully booked). Please ensure staff arrive 10 minutes prior to the session start time
  • 11am-2:45pm - Vivacity Sports deliver free activities/sports sessions. Come try boccia, archery, darts and an alternative to Rebound Therapy with exercise rebounders and peanut balls, plus try the static handbike
    Support from staff may be required with some activities
  • 12-12:30pm - Club 73 Choir's Katie Goodale delivers music workshops to all (The Great Room)
  • 1pm - Sian Hutchings talks about her experiences of living with autism
  • 1:30-2pm - Club 73 Choir's Katie Goodale delivers music workshops to all (The Great Room)
  • 1:30-5pm - Training 2 Care Autism Reality Experience bus training session (fully booked). Please ensure staff arrive 10 minutes prior to the session start time
  • 1:45-2:45pm - Think Autism's Elisa Ferriggi provides free information session to professionals (fully booked)
  • 2:45pm - Club 73 Choir performance (The Great Room) to close the day.

Campaign to End Loneliness 

The Campaign to End Loneliness was hosted by the council at a special event to raise awareness of social isolation in Peterborough on Monday 4 December 2017.

The event took place at Kingsgate Community Church & Conference Centre in Peterborough.

We would like to bring together decision-makers, charities and powerful voices in our communities to work together to end loneliness in Peterborough. 

The event:

  • Explored the issue of loneliness in later life in Peterborough
  • Celebrated the best local practice to support older people to remain connected
  • Included a discussion on ‘Loneliness and Men’ with a panel of older men and the Men’s Shed Association

The Campaign to End Loneliness believes that nobody who wants company in Peterborough 
should be without it. We will make this happen by:

  • Reaching and supporting people most at risk of loneliness
  • Ensuring services and activities address loneliness more effectively
  • Working with partners from across the city to inspire people to take action against loneliness in their communities, workplaces, and businesses.

Care Quality Commission Area Review

The first CQC local system review for Halton has been published on the CQC website.

Download the Local System Review: Halton (PDF, 890KB) to find out more.

Inclusive Youth Club

Are you or do you know someone between the ages of 11-19 who is looking to have fun and meet people of the same age? Our Inclusive Youth Club offers a range of different activities, whilst giving young people the opportunity to learn new skills and make friends. 

The Youth Club is available to attend every Wednesday evening 7pm-9pm at St Mary's Church, New Road, PE1 1TT. 

For more information contact Alan Quinn 07392 280075 or Deborah Smalley 07392 280076.

Regulations, Procedures & Policy News

The latest edition of the Healthwatch's e-newsletter is available to view online.

Age UK have launched a Community Support at Home Service

Age UK would like to advise that as of today, Monday 19 February 2018, their face to face drop-ins and appointment service for Information and Advice has moved to their office at The Lindens, 86, Lincoln Road. Information and Advice will not be based at the national Age UK shop near the Westgate Arcade. Age UK's Trading Insurance service will also be moving within the next few weeks.

If you have any questions please call Age UK on 0300 666 9860, email

This is a free service to support and enable people to remain living at home for longer by offering daily contact Monday to Friday via a phone call or visit. Age UK are able to carry out small practical tasks such as collecting prescriptions, helping with paperwork, small essential grocery shopping, and making phone calls on behalf of service users.

Referrals can only be made by professionals to our team via email on

Community Support at Home poster

Size: 215.80 KB File format: pdf

Wardens Community Support poster

Size: 967.38 KB File format: pdf

Community Support at Home referral form

Size: 61.71 KB File format: pdf

Extension of NHS seasonal flu vaccinations for Health and social care staff, employed by a registered residential care/nursing home or registered domiciliary care provider

Read correspondence from NHS England.

Healthwatch Cambridgeshire and Peterborough is launching  ‘Accessible Information as Standard’

This new report calls for better access to services for people with learning disabilities and sensory impairments.

The Accessible Information Standard came into effect from 1 August 2016 and is a legal requirement.

Healthwatch spoke to more than 180 disabled people locally about their experiences in the last year, and found that many were not getting information in a way they could read or understand.

Sandie Smith, Chief Executive of Healthwatch Cambridgeshire and Peterborough, said: ‘If people can not understand what they are being told about their health or care, then they haven’t lawfully given their consent to any treatment or change in their care arrangements’

‘Not being able to understand what you are being told also makes it much harder for you to manage your health and follow any treatment or care guidance. We know that people with sensory and learning disabilities routinely have poorer health and often don’t live as long, as the general population.’

For further information, visit the Healthwatch Cambridgeshire website or you can attend the launch event on Tuesday, 21 November, 6-8pm, Deafblind UK Conference Centre, Cygnet Rd, Peterborough PE7 8FD.

Forthcoming changes to coroner duty to undertake inquest in DoLS and other authorisations under the Mental Capacity Act 2005

From Monday 3 April 2017 coroners will no longer have a duty to undertake an inquest into the death of every person who was subject to an authorisation under the Deprivation of Liberty Safeguards (known as DoLS) under the Mental Capacity Act 2005. 

In these cases an inquest will still be required if the person died before Monday 3 April 2017. However, for any person subject to a DoLS authorisation who dies on the 3rd, or any time after, their death need not be reported to the coroner unless the cause of death is unknown or where there are concerns that the cause of death was unnatural or violent, including where there is any concern about the care given having contributed to the persons death. 

Any person with any concerns about how or why someone has come to their death can contact the coroner directly. This will not change where a person subject to a DoLS authorisation. What will change is that the coroner will no longer be duty bound to investigate every death where the deceased had a DoLS in place. 

For more information on coroner services please see the Coroner Services Guides.

Cambridgeshire Deaf Association website news feature on their Peterborough members meeting with Adult Social Care Commissioning

Members of the local deaf community aged over 50 met members of the Commissioning department at Peterborough City Council today to discuss what works well and how services could be improved. 

The meeting was chaired by Gary Jones, the Interim Head of Commissioning for Older People, Carers and Sensory Impairment and organised by Karen Berkley, Assistant Commissoner in Adult Social Care alongside CDA. 

The delegates had their say on how the council could work better with the deaf community and this meeting is the first in a developing relationship between the Deaf community and Peterborough City Council.

Andy Palmer, Managing Director or CDA said: “Everyone came away from this initial meeting feeling good and optimistic about what could be achieved in future. Thanks to Peterborough City Council for their enthusiasm in looking at improving services for deaf people and I think we’re all looking forward to next time and to what more we can achieve together.”

If you would like to get involved in the next meeting, please get in touch with Ky Dai, Community Coordinator by text or FaceTime on 07557 258230 or email or come along to our weekly Peterborough Drop In