Commissioning News

Carers Quarterly Magazine Issue

Carers Trust latest Carers Magazine for Cambridgeshire and Peterborough features Pride In Our Carers Awards and a host of information for unpaid carers, their families and partners of the organisation.


Olive Branch

Olive Branch training helps volunteers and care workers to spot fire hazards in vulnerable resident's homes and ensure they know how best to help mitigate them.

The training, adapted from best practice in Staffordshire, is aimed at organisations that have direct contact with vulnerable people, including voluntary sector, charities, and care workers.

Our staff deliver Olive Branch training sessions to equip carers with the knowledge to identify hazards and refer any concerns and the resident’s details directly to the fire service. Then our staff can provide a Safe and Well visit to help reduce the fire risk in the property.

By receiving Olive Branch referrals, we can get to reach those residents that are most vulnerable and help them keep safe and well in their homes.

The British Red Cross, MIND, Alzheimer’s Society and commercial care providers engage in the scheme.

If you know or work for an organisation that you think can take part, please email or 0800 917 9994 quoting Olive Branch training.


The Peterborough Pensioners Association invite you to their inaugural Information and Advice Fair, 'Dignity In Old Age' taking place on November 7 2018 from 11am until 2pm at the Reception Room in Peterborough Town Hall.

The event is free to attend for the older community across Peterborough so please inform your colleagues, clients and clubs that you work with. 

Over 25 local organisations will be on hand to advice you on health and wellbeing, social activities, safety, health and social care. Organisations attending include:

  • Carers Trust
  • Alzheimers Society
  • Peterborough City Council including Care & Repair, Vivacity, Communities & Safety
  • W.I.
  • U3A
  • Age UK
  • Shopmobility and Disability Peterborough
  • Healthwatch
  • Cancer Research
  • Cambridgeshire Fire Service
  • Cambridgeshire Police
  • Citizens Advice Bureau
  • Crosskeys Home Help Line
  • Make A Will
  • National Literacy Trust
  • Senior Stop (formerly Royal Voluntary Service)
  • Air Ambulance
  • Unite
  • St George's Hydrotherapy Pool
  • Lawbrook Grace LLP - to advise on Wills
  • Deafblind for all your hearing and vision enquiries

Light refreshments will be provided. If you require any adaptations please contact Rita Young, Chair of the Peterborough Pensioners Association at 01733 270528 or

Event poster

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Care Quality Commission Area Review

The first CQC local system review for Halton has been published on the CQC website.

Download the Local System Review: Halton (PDF, 890KB) to find out more.

Regulations, Procedures & Policy News

The latest edition of the Healthwatch's e-newsletter is available to view online.

Quality Improvement Teams' Newsletter

The Quality Improvement Teams' Newsletter is now available on the attached link. You will find information on City College's Health and Care Sector Work Academy and Winter Planning. 

Quality Improvement Team Newsletter - October 2018

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Stronger for Longer Campaign for Falls Prevention - September 2018

A major new strength and balance campaign is launching this International Older People’s day to help people in Peterborough and Cambridgeshire stay stronger for longer.

Christina Lawrence, from Wimblington, March, said the Falls Prevention service at Everyone Health in Doddington has changed her life is now able to do the things she enjoys again like walking her dog.

Christina, 73, said: “I had a few falls after my knee operation which caused it to give way regularly, I had also suffered two mini strokes which frightened me and knocked my confidence to a point where I was afraid to do the normal day-to-day activities. I was petrified of losing my independence and not being able to look after myself or my dog, so I knew I had to get some help.”

Christina began a regular programme of strength and balance exercises three to four times a week after being shown how to do them by her health trainer Elliott.

“The programme overall has given me confidence, as I felt very vulnerable before I joined the programme,” she said. “It has also opened doors to new activities, I have now recently just joined a Jive club and started to go swimming with a friend which I never thought I’d be able to do. My ability to be able to carry out day to day tasks has also improved. I am able to do these tasks with a lot more confidence and without being afraid to, whereas before I was even afraid to walk my dog but now I can enjoy these things a lot more.” 

Simple strength and balance exercises twice a week are proven to keep you stronger for longer so you can keep you independent and enjoying the great things in life, whether it’s playing with grandchildren, shopping, socialising with friends or gardening.

For success stories and more information on classes in your area visit the Healthy Peterborough website.

The Stronger for longer campaign has been developed by Peterborough City Council working with local NHS health partners.

Falls and prevention poster

Size: 4.76 MB File format: pdf

Out of Hours GP

Stop Loan Sharks

Loan sharks face a fresh crackdown, with more funding to tackle unlawful lending, and an increase in the amount of money seized from loan sharks to support those most vulnerable to their nasty tactics.

People who run a money lending business without the correct permissions are breaking the law. Often known as loan sharks, these illegal lenders typically charge unfair high rates of interest and use intimidation or violence to go about their business.

Stop Loan Sharks newsletter

Size: 2.80 MB File format: pdf

St George's Community Hydrotherapy Pool

Aquatic Physiotherapy Sessions are now available at St George's Community Hydrotherapy Pool in Peterborough.  
For further information please visit their website or contact them via telephone on  01733 453583. 

Hydrotherapy Pool poster

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New Healthy Lifestyle booklets now available

We are delighted to provide our new Healthy Lifestyles booklet for providers of frontline services. Developed by Public Health, this is a really useful resource  for staff to provide information to our clients about Peterborough's Health & Wellbeing services. It includes a range of services that many of our clients utilise and gives you quick and easy access to referral processes and contact details. These booklets are also available in hard copy by emailing

Health and Wellbeing poster

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Health and Wellbeing booklet

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Age UK have launched a Community Support at Home Service

Age UK would like to advise that as of today, Monday 19 February 2018, their face to face drop-ins and appointment service for Information and Advice has moved to their office at The Lindens, 86, Lincoln Road. Information and Advice will not be based at the national Age UK shop near the Westgate Arcade. Age UK's Trading Insurance service will also be moving within the next few weeks.

If you have any questions please call Age UK on 0300 666 9860, email

This is a free service to support and enable people to remain living at home for longer by offering daily contact Monday to Friday via a phone call or visit. Age UK are able to carry out small practical tasks such as collecting prescriptions, helping with paperwork, small essential grocery shopping, and making phone calls on behalf of service users.

Referrals can only be made by professionals to our team via email on

Community Support at Home poster

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Wardens Community Support poster

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Community Support at Home referral form

Size: 61.71 KB File format: pdf

Healthwatch Cambridgeshire and Peterborough is launching  ‘Accessible Information as Standard’

This new report calls for better access to services for people with learning disabilities and sensory impairments.

The Accessible Information Standard came into effect from 1 August 2016 and is a legal requirement.

Healthwatch spoke to more than 180 disabled people locally about their experiences in the last year, and found that many were not getting information in a way they could read or understand.

Sandie Smith, Chief Executive of Healthwatch Cambridgeshire and Peterborough, said: ‘If people can not understand what they are being told about their health or care, then they haven’t lawfully given their consent to any treatment or change in their care arrangements’

‘Not being able to understand what you are being told also makes it much harder for you to manage your health and follow any treatment or care guidance. We know that people with sensory and learning disabilities routinely have poorer health and often don’t live as long, as the general population.’

For further information, visit the Healthwatch Cambridgeshire website or you can attend the launch event on Tuesday, 21 November, 6-8pm, Deafblind UK Conference Centre, Cygnet Rd, Peterborough PE7 8FD.

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