Commissioning News

Quality Improvement Team Newsletter

The April 2018 Quality Improvement Team Newsletter is now available to view. 

Quality Improvement Team Newsletter - April 2018

Size: 4.66 MB File format: pdf

Healthwatch Peterborough

Please find below the link to the latest e-news from Healthwatch Peterborough.

Healthwatch are particularly keen to hear about people’s experiences of older people’s Adult Social Care services to help with work on the government’s future green paper. Sandie Smith, Healthwatch Cambridgeshire and Peterborough CEO, has joined a task group with Healthwatch England to make sure that older people’s and carer perspectives are considered as part of this thinking. If you would like further information or to discuss this further with Healthwatch then please call them on:

Tel: 0330 355
or visit their Healthwatch Peterborough web page.

Annual care provider survey 

The Local Government & Social Care Ombudsman are launching their annual survey for independent adult social care providers. They want to know more about how care providers view, and use, the learning from their investigations to help improve adult social care services.

This survey is only for people who work for, or run, an independent care provider. Or those from a care provider representative body.

Please email to receive the survey, which will be sent out in the coming days.


There are currently no training events available at the moment.


Daily Living Aids Event

The Daily Living Aids Event is being held at Serpentine Green Shopping Centre on Friday 27 April from 9am to 5pm. 

The event will provide free information and advice for people looking to buy daily living aids. Assessments will also be available at the event. 

For more information please call 01480 415719 or email More information can also be found on the Safe and Well website.

Pride In Our Carers Awards Peterborough 2018

Carers Trust Cambridgeshire, Peterborough, Norfolk is delighted to announce the launch of Pride in Our Carers Awards 2018 - and would like to invite you to nominate in order to honour family carers and carer friendly professionals and organisations who go the extra mile.

You can nominate by completing the nomination form to the right or on the Carers Trust website

The results will be announced at a ceremony in Peterborough on Wednesday 13 June during national Carers Week 2018 (11-17 June).  This will be run in partnership with Cambridgeshire and Peterborough NHS Foundation Trust, Peterborough City Council and Cambridgeshire County Council.

Pride In Our Carers Poster

Size: 326.22 KB File format: pdf

Pride In Our Carers Nomination Form 2018

Size: 172.28 KB File format: pdf

Cross Keys Homes upcoming events

Cross Keys Homes are running a number of activities in the month of April. If you require further information or are interesting in attending please send an email to

CKH upcoming event posters

Size: 2.29 MB File format: pdf

'A Great Gatsby Ball' event for Alzheimers

The Alzheimer’s Society Peterborough Volunteer Fundraising Group are organising 'A Great Gatsby Ball' to raise funds for Alzheimers. The Ball takes place on Saturday 5 May 2018  at the Fleet, Fletton PE2 8DL. For tickets please contact

Great Gatsby Ball event poster

Size: 810.91 KB File format: pdf

Cross Keys Homes courses for mothers in Peterborough

Cross Keys Homes are running courses for mothers in Peterborough throughout the month of March.

Care Quality Commission Area Review

The first CQC local system review for Halton has been published on the CQC website.

Download the Local System Review: Halton (PDF, 890KB) to find out more.

Inclusive Youth Club

Are you or do you know someone between the ages of 11-19 who is looking to have fun and meet people of the same age? Our Inclusive Youth Club offers a range of different activities, whilst giving young people the opportunity to learn new skills and make friends. 

The Youth Club is available to attend every Wednesday evening 7pm-9pm at St Mary's Church, New Road, PE1 1TT. 

For more information contact Alan Quinn 07392 280075 or Deborah Smalley 07392 280076.

Regulations, Procedures & Policy News

The latest edition of the Healthwatch's e-newsletter is available to view online.

Age UK have launched a Community Support at Home Service

Age UK would like to advise that as of today, Monday 19 February 2018, their face to face drop-ins and appointment service for Information and Advice has moved to their office at The Lindens, 86, Lincoln Road. Information and Advice will not be based at the national Age UK shop near the Westgate Arcade. Age UK's Trading Insurance service will also be moving within the next few weeks.

If you have any questions please call Age UK on 0300 666 9860, email

This is a free service to support and enable people to remain living at home for longer by offering daily contact Monday to Friday via a phone call or visit. Age UK are able to carry out small practical tasks such as collecting prescriptions, helping with paperwork, small essential grocery shopping, and making phone calls on behalf of service users.

Referrals can only be made by professionals to our team via email on

Community Support at Home poster

Size: 215.80 KB File format: pdf

Wardens Community Support poster

Size: 967.38 KB File format: pdf

Community Support at Home referral form

Size: 61.71 KB File format: pdf

Healthwatch Cambridgeshire and Peterborough is launching  ‘Accessible Information as Standard’

This new report calls for better access to services for people with learning disabilities and sensory impairments.

The Accessible Information Standard came into effect from 1 August 2016 and is a legal requirement.

Healthwatch spoke to more than 180 disabled people locally about their experiences in the last year, and found that many were not getting information in a way they could read or understand.

Sandie Smith, Chief Executive of Healthwatch Cambridgeshire and Peterborough, said: ‘If people can not understand what they are being told about their health or care, then they haven’t lawfully given their consent to any treatment or change in their care arrangements’

‘Not being able to understand what you are being told also makes it much harder for you to manage your health and follow any treatment or care guidance. We know that people with sensory and learning disabilities routinely have poorer health and often don’t live as long, as the general population.’

For further information, visit the Healthwatch Cambridgeshire website or you can attend the launch event on Tuesday, 21 November, 6-8pm, Deafblind UK Conference Centre, Cygnet Rd, Peterborough PE7 8FD.

Forthcoming changes to coroner duty to undertake inquest in DoLS and other authorisations under the Mental Capacity Act 2005

From Monday 3 April 2017 coroners will no longer have a duty to undertake an inquest into the death of every person who was subject to an authorisation under the Deprivation of Liberty Safeguards (known as DoLS) under the Mental Capacity Act 2005. 

In these cases an inquest will still be required if the person died before Monday 3 April 2017. However, for any person subject to a DoLS authorisation who dies on the 3rd, or any time after, their death need not be reported to the coroner unless the cause of death is unknown or where there are concerns that the cause of death was unnatural or violent, including where there is any concern about the care given having contributed to the persons death. 

Any person with any concerns about how or why someone has come to their death can contact the coroner directly. This will not change where a person subject to a DoLS authorisation. What will change is that the coroner will no longer be duty bound to investigate every death where the deceased had a DoLS in place. 

For more information on coroner services please see the Coroner Services Guides.