Commissioning News

Quality Improvement Team Newsletter

The July 2018 Quality Improvement Team Newsletter is now available to view. 

Quality Improvement Team newsletter - July 2018

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Carers Quarterly Magazine Issue

Carers Trust latest Carers Magazine for Cambridgeshire and Peterborough features Pride In Our Carers Awards and a host of information for unpaid carers, their families and partners of the organisation.


Olive Branch

Olive Branch training helps volunteers and care workers to spot fire hazards in vulnerable resident's homes and ensure they know how best to help mitigate them.

The training, adapted from best practice in Staffordshire, is aimed at organisations that have direct contact with vulnerable people, including voluntary sector, charities, and care workers.

Our staff deliver Olive Branch training sessions to equip carers with the knowledge to identify hazards and refer any concerns and the resident’s details directly to the fire service. Then our staff can provide a Safe and Well visit to help reduce the fire risk in the property.

By receiving Olive Branch referrals, we can get to reach those residents that are most vulnerable and help them keep safe and well in their homes.

The British Red Cross, MIND, Alzheimer’s Society and commercial care providers engage in the scheme.

If you know or work for an organisation that you think can take part, please email or 0800 917 9994 quoting Olive Branch training.


Film screening

The Lantern Initiative Presents: 

*Piece of Mind*

A screening of short films (English subtitles) highlighting real life Muslim experiences of mental health issues. Raising awareness of cultural barriers and social stigma. 

The screening will take place on Sunday 30 September 2018 from 6-7.30pm (doors open at 5.45pm) at the Key Theatre. Tickets cost £5 and you can book them online.

‘The Wayward Son’ short film and Q&A -Nazim Uddin, Reignite - Manchester

DW6 Films presents Wayward, a short documentary film following the journey of Nazim as he battles his mental health demons whilst trying to end the stigma surrounding Mental Health.

The screening of the film will be followed by a talk and a Q&A with Nazim regarding the Reignite movement.

Reignite is a movement focused on offering support for people suffering Mental Health issues whilst trying to end the stigma embedded deep within our culture.

‘Identity Crisis’ - cross-cultural conflict and the impact on mental health and wellbeing, Myira Khan, Muslim Counsellor and Psychotherapist Network (MCAPN).

For enquiries or for direct bookings please email

Evening to celebrate Commonwealth's Contribution to Armistice 1918

The Peterborough Cathedral Trust have an exciting event taking place on Saturday 6 October.  The Peterborough Cathedral Trust is honouring the Commonwealth’s contribution to the Armistice in 1918 in Forward Together - a fantastic evening of:

  • Military music from across the Commonwealth played by the Band of The Royal Yeomanry
  • First World War songs from all over the Commonwealth sung by choirs from Peterborough Cathedral  and Wellingborough, and featuring British favourites as well as songs from the War in Hindustani,  Maori and Afrikaans
  • Period First World War readings including accounts of some of the best known Commonwealth Victoria Cross winners. 

High Commissioners and their representatives from Commonwealth countries will be present and some will be participating in the evening’s programme. The stories of the Victoria Cross holders will be read out by Sixth Form pupils from schools across Northamptonshire, Peterborough and Rutland. This will be a wonderful evening for young and old alike, starting at 6.30pm and lasting until approximately 8.30pm. The Band of the Royal Yeomanry will also play before the event from 6.00pm to 6.30pm.

There are 2 ticket options:

  • Standard tickets £10 per head
  • Gold Circle tickets £25 per head, to include drinks and canapés with High Commissioners and their representatives after the event.

 You can book tickets online.

For more information you can look on the Cathedral website, phone 01733 452336 or visit the Peterborough Information Centre

Care Quality Commission Area Review

The first CQC local system review for Halton has been published on the CQC website.

Download the Local System Review: Halton (PDF, 890KB) to find out more.

Regulations, Procedures & Policy News

The latest edition of the Healthwatch's e-newsletter is available to view online.

Out of Hours GP

Stop Loan Sharks

Loan sharks face a fresh crackdown, with more funding to tackle unlawful lending, and an increase in the amount of money seized from loan sharks to support those most vulnerable to their nasty tactics.

People who run a money lending business without the correct permissions are breaking the law. Often known as loan sharks, these illegal lenders typically charge unfair high rates of interest and use intimidation or violence to go about their business.

Stop Loan Sharks newsletter

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St George's Community Hydrotherapy Pool

Aquatic Physiotherapy Sessions are now available at St George's Community Hydrotherapy Pool in Peterborough.  
For further information please visit their website or contact them via telephone on  01733 453583. 

Hydrotherapy Pool poster

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New Healthy Lifestyle booklets now available

We are delighted to provide our new Healthy Lifestyles booklet for providers of frontline services. Developed by Public Health, this is a really useful resource  for staff to provide information to our clients about Peterborough's Health & Wellbeing services. It includes a range of services that many of our clients utilise and gives you quick and easy access to referral processes and contact details. These booklets are also available in hard copy by emailing

Health and Wellbeing poster

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Health and Wellbeing booklet

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Age UK have launched a Community Support at Home Service

Age UK would like to advise that as of today, Monday 19 February 2018, their face to face drop-ins and appointment service for Information and Advice has moved to their office at The Lindens, 86, Lincoln Road. Information and Advice will not be based at the national Age UK shop near the Westgate Arcade. Age UK's Trading Insurance service will also be moving within the next few weeks.

If you have any questions please call Age UK on 0300 666 9860, email

This is a free service to support and enable people to remain living at home for longer by offering daily contact Monday to Friday via a phone call or visit. Age UK are able to carry out small practical tasks such as collecting prescriptions, helping with paperwork, small essential grocery shopping, and making phone calls on behalf of service users.

Referrals can only be made by professionals to our team via email on

Community Support at Home poster

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Wardens Community Support poster

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Community Support at Home referral form

Size: 61.71 KB File format: pdf

Healthwatch Cambridgeshire and Peterborough is launching  ‘Accessible Information as Standard’

This new report calls for better access to services for people with learning disabilities and sensory impairments.

The Accessible Information Standard came into effect from 1 August 2016 and is a legal requirement.

Healthwatch spoke to more than 180 disabled people locally about their experiences in the last year, and found that many were not getting information in a way they could read or understand.

Sandie Smith, Chief Executive of Healthwatch Cambridgeshire and Peterborough, said: ‘If people can not understand what they are being told about their health or care, then they haven’t lawfully given their consent to any treatment or change in their care arrangements’

‘Not being able to understand what you are being told also makes it much harder for you to manage your health and follow any treatment or care guidance. We know that people with sensory and learning disabilities routinely have poorer health and often don’t live as long, as the general population.’

For further information, visit the Healthwatch Cambridgeshire website or you can attend the launch event on Tuesday, 21 November, 6-8pm, Deafblind UK Conference Centre, Cygnet Rd, Peterborough PE7 8FD.

Forthcoming changes to coroner duty to undertake inquest in DoLS and other authorisations under the Mental Capacity Act 2005

From Monday 3 April 2017 coroners will no longer have a duty to undertake an inquest into the death of every person who was subject to an authorisation under the Deprivation of Liberty Safeguards (known as DoLS) under the Mental Capacity Act 2005. 

In these cases an inquest will still be required if the person died before Monday 3 April 2017. However, for any person subject to a DoLS authorisation who dies on the 3rd, or any time after, their death need not be reported to the coroner unless the cause of death is unknown or where there are concerns that the cause of death was unnatural or violent, including where there is any concern about the care given having contributed to the persons death. 

Any person with any concerns about how or why someone has come to their death can contact the coroner directly. This will not change where a person subject to a DoLS authorisation. What will change is that the coroner will no longer be duty bound to investigate every death where the deceased had a DoLS in place. 

For more information on coroner services please see the Coroner Services Guides.

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