Census 2021

Census 2021 logo

Census Day was Sunday 21 March 2021. If you haven't already completed your questionnaire, it's not too late to take part.

The census is a unique survey that happens every 10 years. It gives us a snapshot of all the people and households in England and Wales – the most detailed information we have about our society.

By taking part, you will help inform decisions about the services you and your community need, like doctors’ surgeries and new schools.

Without the information you share, it would be more difficult to understand our community’s needs and to plan and fund public services for the residents of Peterborough. Whether it’s using census data to plan apprenticeship schemes, new bike lanes or nursery spaces, your information makes a difference.

Because these things matter to all of us, everyone must complete the census. Do not worry, government officials dealing with applications you’ve made or payments or services you receive cannot see it.

Taking part in the census is a legal requirement. You could face a fine of up to £1,000 if you don't participate or provide false information.

The Office for National Statistics (ONS) runs the census in England and Wales and is independent from government. Any information you share in the census is protected by law and the census only ever publishes anonymous information. Your household cannot be identified.

Census 2021 is a digital-first census, which means that people are encouraged to respond online if they can. You can complete the census using any device, including your mobile phone or tablet.

If you need a paper copy, or a replacement access code to complete the form online, get in touch using the contact details below.

Remember, by filling in your census questionnaire, you’re helping make sure you and your community get the services needed for the next 10 years and beyond. That’s why it’s so important to take part.

Where to get help with the census

If you, or anyone you know, needs help, there’s a wide range of support services available.

A freephone contact centre is available with trained staff who can help you complete your questionnaire over the phone, provide information and guidance in a range of languages and accessible formats, including large print, or send a replacement access code for the online census. You can reach the contact centre at 0800 141 2021 (callers with hearing difficulties can use the NGT text relay profile 18001 before dialling).

If you need a paper copy of the questionnaire, you can call 0800 876 6276.

Census Support Centres are operating in Peterborough within Covid-safe guidelines. You can ring for help and advice or make an appointment to visit and complete your questionnaire:

Visits from Census Officers

If you haven't yet completed your census, you may receive a visit from a Census Officer who can also provide help and advice. Census Officers operate within Covid-safe guidelines and can provide you with a new access code or paper questionnaire.

Stay safe from bogus Census Officers by being aware that genuine Census Officers will:

  • Carry official identification cards with a photograph and the officer's name
  • Visit between 9am and 8pm from Monday to Saturday and between 10am and 4pm on Sundays and bank holidays
  • Never ask for any money or bank details
  • Work in a socially distanced way, wear PPE and will not enter anyone's home
  • Never issue a fine on the doorstep, by text message, phone call or email

Further information

There is also lots of information on the Census website including translated information.

Videos in community languages