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Our Council Tax team is currently experiencing a high volume of enquiries. If you’ve contacted us via email or web form, please be assured that we’re working through cases in order of priority and will respond as soon as possible.

We kindly ask that you avoid sending follow-up messages, as this may slow down our response times by increasing the overall workload.

Thank you for your patience and understanding.

Notify us of a change in your circumstances affecting your eligibility for a discount or exemption

Claiming a discount or exemption when you know you are not entitled is fraud. You can be prosecuted for this.

If your circumstances change at any point, and you're no longer entitled to a discount or exemption, you must tell us by emailing local.taxation@peterborough.gov.uk.

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Changing the name on your council tax bill or account

You need to let us know if you change your name so we can update your council tax account and bills.

Email local.taxation@peterborough.gov.uk to let us know. When you contact us, please provide:

  • Your council tax account reference number
  • Your previous name
  • Your new name
  • Proof of the name change - e.g. marriage certificate or deed poll
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