Coronavirus (COVID-19) Supporting businesses

We are aware that many businesses are worried about the current situation and so we’ve created this page to bring together various advice and links which might help.

We recognise that cashflow and keeping your business afloat are major concerns but finding the right information can be difficult. We will try to keep the information and links here as current as possible. There is also a section for you to ask questions which we may be able to answer here.

Financial support

The Government has established a guidance tool to help you find the most suitable funding to support your business during Coronavirus. Visit the GOV.UK website to access this.

Advice and training

Digital connectivity

The Connecting Cambridgeshire digital connectivity programme, led by Cambridgeshire County Council, is working with businesses and communities across Cambridgeshire and Peterborough to keep everyone connected during the Coronavirus (Covid-19) outbreak.

Read the business brief about improving your broadband / mobile and grants available for gigabit-capable fibre connections on the Connecting Cambridgeshire website.

Business closures and reopening

From 4 July 2020, all businesses and venues can reopen except for the list below, which must remain closed:

  • Nightclubs, dance halls, discotheques
  • Casinos
  • Sexual entertainment venues and hostess bars
  • Bowling alleys
  • Indoor skating rinks
  • Indoor play areas including soft-play areas
  • Spas
  • Nail bars and salons and beauty salons
  • Tanning booths and salons
  • Massage parlours
  • Tattoo parlours
  • Body and skin piercing services
  • Indoor fitness and dance studios
  • Indoor gyms and sports courts and facilities
  • Indoor and outdoor swimming pools, including water parks
  • Exhibition halls or conference centres must remain closed for events such as exhibitions or conferences, other than for those who work for the business or organisation who run the venue.

The full guidance can be read at GOV.UK. If you are unsure if the business closure requirements apply to your business, get in touch with Trading Standards for advice by email at

For those businesses that are not being ordered to close, the overriding message is to prevent the spread of disease by wherever possible requiring staff to work from home.

Where it is necessary for staff to attend a workplace there must be social distancing and stringent hygiene measures.

Reopening Safely

Opportunity Peterborough has been collaborating with a range of partners to prepare for the re-opening of Peterborough’s city centre. Comprehensive guidance has been compiled on ensuring and publicising the fact your retail premises is ‘Covid Secure’, explaining some of the measures in place in the city centre to support social distancing and hygiene, directing you to share any issues or concerns on a closed Facebook page so that these can be resolved, and linking you to additional guidance and support. In particular businesses should be aware of the guidance on the GOV.UK website issued by the Government for shops and branches on how to operate safely during Covid-19. Visit the Opportunity Peterborough website for guidance for retailers re-opening after lockdown.

In terms of wider business sectors, the Government, in consultation with industry, has produced guidance to help ensure workplaces are as safe as possible. These guides cover a range of different types of work: Close contact services; Construction and other outdoor work; Factories, plants and warehouses; Heritage locations; Hotels and other guest accommodation; Labs and research facilities; Offices and contact centres; Other people's homes; Restaurants, pubs, bars and takeaway services; Shops and branches; Vehicles and the Visitor economy to ensure you are managing social distancing and reducing the potential spread of the Coronavirus

The Food Standards Agency has produced guidance about reopening and adapting your food business during Covid-19.

The Chartered Institute of Environmental Health has also produced guidance about Legionnaires’ disease: lockdown risks and reopening safely

The HSE has produced guidance about the increased Legionella risks during the coronavirus outbreak and what you should do before reopening.

The following link will allow you to watch videos and register for the free webinars to learn more about the support available to help you and your business deal with the economic impacts of coronavirus. Help and support if your business is affected by coronavirus (COVID-19)

Advice and support on adapting your business to survive Covid-19

Trading Standards, Environmental Health and Licensing teams have worked together to provide advice about the compliance challenges businesses are facing in having to rapidly respond to coronavirus. We want businesses to feel confident in taking these major steps. The advice below is intended to help you adapt.

Trading Standards and Environmental Health are offering all SMEs in Peterborough free business compliance advice, both legal and operational, on any matters arising from the government’s emergency controls. There is a short form to complete after which one of our dedicated businesses advisers will then be in touch.

In addition, a range of guidance is available on the Business Companion website, run by the Chartered Trading Standards Institute, covering the home improvement, travel and food sectors.

Fair trading

Personal protective equipment (PPE)

Hand sanitiser

Restrictions on supply


Food products

The Government has published extensive guidance on the GOV.UK website on Coronavirus for Food Businesses which you should read in conjunction with the food related frequently asked questions (FAQs) below.

Delivering food

Making food

Alcohol Licensing


These FAQ’s have been compiled by members of the National Animal Health and Welfare Panel. This is based on the opinion of the authors and is not a definitive interpretation of the law which only a court can give.

At all times, consideration MUST be given to the most up to date Government advice on keeping animals, public health, social distancing and business closures

Companion animals


Mental health

We recognise that this will be a stressful time for many so looking after your physical and mental health is important. The following links may be useful:-

Contact us

Please email your questions to Cambridgeshire and Peterborough Trading Standards Service :