Coronavirus (COVID-19) update:
Following the announcement from the Prime Minister on the 23 March 2020 restricting unnecessary movements we have taken the decision to suspend all Housing Register & Choice Based Lettings and have closed the Housing Needs service to deal with emergency homeless cases only.
The Housing Register: We are suspending our online applications portal and will not be accepting new applications at this time.
Choice Based Lettings: There will be no further properties advertised through choice based lettings until further notice.
Homelessness - Home owners and private renters: Recently the government announced a suspension on all evictions for at least the next 3 months. If you have recently received a notice to quit or possession order which is due to expire during this 3 months you no do need to leave. It's important to remember this is only a suspension of possession action and it may be that your mortgage company or landlord commence action again after the suspension is lifted.Private renters - this is not a 3 month payment holiday and you still need to ensure your rent is paid. If you have experienced a drop income as a result of recent events please ensure you seek advice from the DWP to see if you're able to get assistance with Universal Credit.
Homelessness - From friends or family: We are under great pressure to ensure that we have sufficient provision available to support our most vulnerable in society with accommodation and as demands increase on the health system there is a good chance we will be asked to assist in supporting early discharges from hospital to free up hospital beds. We need your support with this and we expect you to remain staying with your friends and family that you have been previously.
Prison leavers: The prison resettlement service or probation service should refer anyone who will have no accommodation on release from prison via our ALERT referral system and we will be in touch. Please only use this system if your client is going to be homeless and has no accommodation or family/friends they are able to stay with on release.
Rough sleeping: We are still offering a service to rough sleepers and our outreach team have been working with our rough sleeping community to ensure that anyone who falls into a vulnerable group or is displaying any of the known symptoms of Covid-19 have been offered accommodation to enable them to self isolate.If you or know of anyone who is rough sleeping and in need of accommodation please contact us as detailed above.
If you become homeless and have no where to stay tonight please contact us on 01733 864064 between 9 til 5 Monday - Friday except on Wednesdays when we open at 11. If you are homeless outside of these hours please call our out of hours service on 01733 864157.
Updated: 24 March 2020
The council's Housing Needs team has a common Housing Register and a joint allocations policy which was agreed in partnership with ten housing associations who have accommodation in Peterborough. This forms the Peterborough Homes partnership.
Properties that become available through housing associations in the Peterborough Homes partnership are advertised through the Choice Based Lettings scheme and Peterborough Homes Housing Jigsaw website.
Anyone aged 16 or over (including those with no fixed abode) may be placed on the housing register, except for:
- people from abroad subject to immigration control or regulations
- people prescribed as ineligible by regulations made by the Secretary of State
- people we consider unsuitable tenants due to unacceptable behaviour.
Please note: In order to provide housing solutions as efficiently as possible, we do not accept paper applications.
|Circumstance||We will need|
|For each applicant||
|If you own your own home or have owned a property in the last six years||
|If anyone included in the application is from an EU Country||
|If anyone included in the application is a former asylum seeker or from outside the EU||
For each child included in the application
|If anyone included in the application is pregnant||
|If anyone included in the application is currently serving or has left service of the British Armed Forces in the last 5 years||
|If anyone included in this application is aged 16 or 17 and/or leaving care or being looked after by Social Services||
- If you already have a live Housing Register application and had a bidding number on our old system please do not apply again.
- If you have already contacted a Housing Solution officer regarding your housing situation, do not apply again but speak to them for advice.
- If you have not received a registration email for our new Housing Jigsaw system please email firstname.lastname@example.org quoting your old bidding number.
To apply to join the Housing Register, you need to complete an online application via the Peterborough Homes Housing Jigsaw website.
Register by clicking 'Customer Registration' and following the instructions.
Once registered and logged in, you can then click 'Join the Housing Register' to start your application.
Once you have applied, signed and provided documentation, your application for the Housing Register will be assessed and we will endeavour to assess applications within 28 days. You will be unable to bid for properties until your application has been assessed.