Peterborough City Council's Housing Needs team has a common Housing Register and a joint allocations policy which was agreed in partnership with ten housing associations who have accommodation in Peterborough.
Choice Based Lettings is a way of allocating social housing. It gives people seeking accommodation with a social landlord the choice of the type of property and area of the city they would like to live.
Properties that become available through housing associations in the Peterborough Homes partnership are advertised through the Choice Based Lettings scheme and the Peterborough Homes Housing Jigsaw website.
It’s likely you already have online accounts with other organisations - like your bank, your energy supplier and any websites you use for online shopping. The Peterborough Homes Housing Jigsaw website will be your online account with Peterborough City Council.
Through the Housing Jigsaw website you are able to:
- view your housing register application
- inform us of changes to your circumstances
- see the number of bedrooms you are eligible for
- see your banding priority
- find out if you have been awarded additional preference
- browse and bid on available properties
Please note: In order to provide housing solutions as efficiently as possible, we do not accept paper applications.
Whilst improvements to the Peterborough Homes Housing Jigsaw website will be welcome news for many residents, we appreciate that there will be a small number who will need help and support to navigate the new system.
If you need assistance, you could ask the person who currently bids on your behalf, this may be a family member, friend or support worker. Alternatively, our customer service centre on Bridge Street provides computers that are free to use and trained staff who can help you.
If you have any questions, please contact the Housing Needs team by emailing us at firstname.lastname@example.org
Adverts are released weekly on a Tuesday and the edition closes on the following Sunday at midnight. If you have a live application on the Housing Register you can express interest (place a bid) on the property which you would like to be considered for.
The advert for the properties will include the following information:
- property type
- how many bedrooms it has
- whether it has central heating and double glazing
- who the landlord is
- how much the weekly rent will be
- whether the property is close to shops or bus routes
- any local lettings policies.
Once you have applied, signed and provided documentation, your application for the Housing Register will be assessed and we will endeavour to assess applications within 28 days. You will be unable to bid for properties until your application has been assessed.
When your application has been approved, you can search for and bid for properties on the Peterborough Homes Housing Jigsaw website. You may bid for one property per week.
Before you place a bid on a property, please make sure that the property meets your bedroom requirements.
Once logged into the Housing Jigsaw customer portal click on ‘Search for a home’. You can click on a property to see more details. If you wish to bid simply click the ‘Place bid’ button. You will be asked to confirm your contact details are correct before confirming your bid.
If you have already registered for the Peterborough Homes Housing Jigsaw website and completed an application for the Housing Register and need to change your details or advise of us a change in your housing circumstances, you can do so by logging in to your account on the Housing Jigsaw website.
Any changes made will be verified by a member of staff within 10 working days. During this time you may not be able to bid for properties.