Think before you visit
- Only visit if it is essential - Residents should only visit a Household Recycling Centre if essential and if you cannot minimise your waste, store it at home safely, or use alternative kerbside waste collections.
- Do not attend if you or your household are suffering from COVID-19 symptoms - If you or anyone in your home have related symptoms or are suffering from COVID-19 you must not visit the Household Recycling Centre under any circumstances.
- Are you a Peterborough resident? - Please note that the Household Recycling Centre is for the use of Peterborough residents only. If you need to visit the site, please bring proof of your address (utility bill, council tax bill, driving licence or similar) as you will be asked to provide it. If you do not have this, you may be turned away.
- If the site is busy when you arrive, and you are able, to please fully utilise the double lane layout to ensure vehicles do not back up on to the main road.
- If the HRC is at full capacity, the site will be temporarily closed. Closures can be between 5-20 minutes, as soon as it is possible and safe to do so the site will open up again.
- Please avoid peak times. Our traffic management is unable to allow for excessive queuing on the highway, you will be turned away and asked to return later if the site has to close. Although the site can get busy at any point during the day, we ask residents to plan their journeys away from anticipated peak times of before 9.30am and over lunchtime.
- If you are asked to return at another time, please do not proceed to block the road or conduct dangerous manoeuvres. Further action will be taken if residents do not follow the advice of traffic management officers.
- Please utilise any of the available parking spaces when unloading vehicles inside. If all parking spaces are full, staff will manage a one-in-one-out system. Please do not wait to park next to a specific skip if there are other parking spaces available to park in. This helps to ensure efficient movement of vehicles.
- You must not to bring any waste which could be infected with COVID-19. This includes disposed PPE waste or general household waste if you have been suffering from COVID-19 symptoms. These bags should be placed into another bag, tied securely and kept separate from other waste. This should be put aside for at least 72 hours before being disposed.
How we're making your essential journey safe for you and for staff
- Social distancing measures will be in place - Social distancing of 2m will be enforced, with clear signage and additional staff directing and instructing from distance
- Limited vehicles on site - A total of 14 cars will be allowed on the site at a time (four outside and 10 inside the building)
- Only one adult unloading the vehicle - In exceptional circumstances where the item requires two to handle then it is deemed acceptable to bring another adult member of the household to help. If there are other passengers in the vehicle, including children, they must remain in the vehicle at all times
- Only one member of the public in the gantries using the indoor skips at any one time
- Staff will be unable to help people unload vehicles - This is to protect both users and our staff. Due to this, our normal advice to users to wear sturdy shoes and sturdy gloves applies to avoid injury
Location and opening times
Fengate Household Recycling Centre
Household Recycling Centre opening times
The Household Recycling Centre is open 7 days a week at the following times:
- 1 April to 30 September - 8am to 6pm
- 1 October to 31 March - 8am to 4pm
The site will be closed on Christmas Day, Boxing Day, and New Year's Day, and will close at 12pm on Christmas Eve and New Year's Eve.
If you are visiting the recycling centre towards the end of the day, please allow yourself plenty of time to ensure you are allowed into the site. The gates will shut 10 minutes before closing to allow all vehicles to have entered the site, unloaded their waste, and left by the closing time.
In the unlikely event the Household Recycling Centre has to close at short notice due to bad weather, these occasions will be announced on our homepage and on social media.
If in doubt, please contact us for up to date information on the recycling centre, or save your visit for another day.
What the Household Recycling Centre is for
This site operates for members of the public to dispose of their household waste so that as much as possible can be recycled.
- Business waste is not accepted at this site. If you want to dispose of business waste please visit our business waste page.
- Waste is accepted at the site manager's discretion, find out more about the waste we accept from the Waste Disposal Policy below.
- If you are using a van or trailer to dispose of your waste you will need to book a slot.
Materials accepted on site
- Asbestos - see below for procedure
- Batteries (household), books
- Car batteries, cardboard, cartons, CDs, cooking oil
- DVDs, drink cans
- Electrical goods
- Fluorescent tubes, Food tins, fridges and freezers
- Garden waste, gas bottles
- Hardcore and rubble, household and garden chemicals, household waste
- Large domestic appliances, large tins, low energy bulbs
- Mobile phones
- Mixed glass bottles and jars
- Mixed textiles and clothes
- Newspapers and magazines
- Paint, paper, plasterboard, plastic bottles, printer cartridges
- Scrap metal, small domestic appliances, soil, spectacles
- TVs and monitors
- Used engine oil
- Wood and timber
Please ensure all recycling is separated out from bagged and non-recyclable waste. Residents bringing in bags of waste may be asked to open them to show staff they do not contain recycling.
The site does not accept (but is not limited to) the following; uPVC windows and doors, car parts (except those listed above), tyres, invasive species (eg. Japanese Knotweed), clinical waste including sharps, large scale DIY waste or asbestos, explosives and ammunition, medicines, fire extinguishers and vehicle fuel. To dispose of these please contact specialist disposal companies.
Only household waste, from the every day running of a household, is accepted at site. If you are unsure if your waste is classed as household, please contact us. Landlord waste is not accepted, for information on disposal of waste from rental properties please refer to the Waste from Rental Properties document.
In the first instance, we encourage householders to dispose of all types of asbestos through a specialist licensed contractor as asbestos must be removed and disposed of in a controlled and safe manner. Peterborough City Council offers residents a disposal service at no cost for small quantities of cement-bonded asbestos as a result of household maintenance or repair carried out by the homeowner themselves. Typically, this would be one or two (depending on size) small sheets, a single down/waste pipe, flue or gutter no longer than 2.2m, small water tank etc.
From July 2021, a charged for service has been introduced which is offered for amounts over the small quantities we accept free of charge but is not in excess of (typically depending on size) 6 sheets, 6 pipes etc. Each application is assessed on an individual basis. Both services are for cement-bonded asbestos only.
If you have paid a contractor/tradesperson to carry out work and/or dismantle structures containing asbestos it is their responsibility to remove this material from your property and dispose of it safely. Waste produced as a result of business activity is classed as controlled waste, and under no circumstances will this waste be accepted at the Household Recycling Centre.
To apply to dispose of asbestos, please complete our online form. Please ensure a valid email is provided as in the first instance correspondence will be via email from a member of our Waste Management Team.
Vehicle size restrictions
The council has a duty to ensure that the Household Recycling Centre is operated safely and with minimum risk to the public, site operators and council staff. Vehicle size restrictions are for health and safety reasons. Site managers reserve the right to refuse entry to vans and cars with trailers or other large vehicles, which present a risk to safety on the site at that time, in particular when the site is busy.
Vans and other large vehicles
- Vehicles no larger than a standard medium size transit type van (approximately 4.7m long) are allowed into the Household Recycling Centre
- Any vehicle longer than 4.7m and also higher than 2m will not be allowed, this includes (but is not limited to) long wheel base vans, Luton type box vans and flat bed tipper trucks. No horse boxes or trailers are permitted.
- All vans within the size restrictions are required to book a slot to attend site.
- No trailer beds over 8’ 6” (2.5 metres) in length will be allowed into the Household Recycling Centre at any time. All trailers within the size restrictions require a booked slot.
Vans and trailers
Information for owners of vans and trailers on the new online booking system:
- All residents visiting the HRC using a van or trailer must apply for an e-Permit and also book a slot to visit the site.
- No more than two booking slots can be made within a 7 day period. Regular usage of the site may be looked in to by our Prevention and Enforcement service.
- E-permits will be valid for 12 visits in a 12 month period.
- Your e-permit must match the booking you make. If you change your vehicle, you need to amend your permit before you make a booking.
- Vehicles can only be on one e-permit at a time. If you help friends or family, you will need to use your own e-permit to do this.
- Should there be any queries or reason to cancel your booking, you will be contacted separately. We will try to contact you as soon as possible, however bookings may be cancelled without prior warning.
- If you have any queries, please email firstname.lastname@example.org.
Householders' waste disposal Duty of Care
As a householder, you have a legal obligation to take all reasonable measures to ensure that your waste is disposed of properly.
The Environmental Protection (Duty of Care) Regulations require all householders to make sure their waste is only removed from their premises by registered waste carriers.
Unlicensed carriers may be tempted to illegally dump, or 'fly-tip', the waste they collect in order to avoid the charges for proper disposal. Not only does this harm the environment but the Council Tax payer has to fund the costs of clearing up the waste dumped on public land, and landowners have to bear this cost themselves if waste is fly-tipped on private land.
Rogue waste carriers are more likely to use social media sites such as Facebook to offer their services.
Householders are encouraged to think carefully about whom they give their waste to, and not simply choose the cheapest option. We will take action against any householder who has not taken reasonable measures to ensure their waste is passed on to an authorised person.
Check before your waste is collected
Whenever you are considering arranging for anyone other than Peterborough City Council to collect any waste from your household, always carry out the following checks:
- ask to see their waste carrier license - you can check if they are registered waste carriers by searching the Environment Agency's public register of waste carriers online or by calling 03708 506 506.
- record the vehicle registration numbers of any vehicle used to transport your waste.
- always ask for a proper invoice and receipt.
- don’t be afraid to ask questions - you have a duty of care to take reasonable steps to prevent someone else dumping your waste unlawfully. Always ask a carrier what exactly is going to happen to your waste and seek evidence that it is going to be disposed of appropriately. A legitimate, professional waste carrier who wants your business should not object to being asked reasonable questions.
Please note: always ask for their waste carrier license number and if in doubt check their details with the Environment Agency - it is you that could face a fine of up to £5,000 if you do not and your waste ends up dumped illegally.
Reporting a suspicious waste carrier
Please contact us with the following information:
- company name or name of sole trader who is collecting waste
- any other contact details known, such as address and phone number
- description of waste collection activities
- description of vehicle used to collect waste including vehicle registration number where possible
Waste produced as a result of business activity is classed as controlled waste. Businesses are therefore legally responsible for making sure that it is disposed of correctly.
You should contact a waste management company directly to set up a collection service. We have put together a waste directory to help you find a suitable provider.