In Peterborough, we offer two types of bulky waste collection service:
- Community bulky waste collections - a free service where you drop-off your bulky waste item(s) with our Collection Team at a specific location, date and time as stated in our timetable below.
- Household bulky waste collections - a chargeable service that requires advance booking via this page, where our Collection Team comes to your address to collect your bulky waste item(s) from outside your home.
Both of these services are provided only for the household bulky waste of Peterborough residents. We will not accept business, commercial or industrial waste.
Timetable for community bulky waste collections
You can drop-off your bulky waste item(s) for free with our Collection Team at one of the locations below. Please note you can only do this during the timeslot stated below.
Rules for using the community bulky waste collection service
- You must give your item(s) directly to our Collection Team - please do not leave your item(s) at the location before or after the designated timeslot as this will count as fly-tipping and you could face a penalty notice.
- You can bring the same types of items that we would accept as part of the household bulky waste collection service, but the Collection Team have the right to refuse any items that may be too big or heavy for their vehicles on the day.
- Please make sure you remove any batteries from items before giving them to our Collection Team to reduce the risk of fire.
- You cannot bring any hazardous waste such as paint or gas cylinders.
- There is no set limit on how many items you can bring, but this service is not intended for full house clearances or van loads of waste. Excessive quantities would fill our vehicles more quickly, require additional trips and increase waiting times for other residents.
- Please park safely at the drop-off location and avoid causing any obstruction or hazard to other road users and local residents.
- Our Collection Team cannot remove items directly from your vehicle as we cannot accept any responsibility for any damage that may occur. Once you have removed the item(s) from the vehicle yourself, our Collection Team can then assist with loading the item(s) into their collection vehicle.
- You cannot bring the contents of any of your household wheelie bins to be emptied at the bulky waste drop-off.
- Please use the drop-off event in your own ward - you may be asked to provide proof of address to confirm your residency within the ward. This is to allow everyone fair access and reduce pressure on our Collection Team and vehicle capacity.
Locations, dates and times
Please note we may add more locations, dates and times to this list as they become confirmed.
Arrange a household bulky waste collection
You can book bulky waste collections from the same portal used to check and report household bin collections.
- Collections will be arranged for the same day as your normal black bin collection
- You will need an email address, phone number and a debit or credit card to book online
- If you are not able to book online, you can contact Customer Services using the contact details below
Cost of household bulky waste collection
We charge £30 for a household bulky waste collection (one to five items). If you have more than five items, you will need to book a second collection on a different day.
How many bulky items we can collect during a household collection
We will collect one to five items per booking.
- During the booking process, you will have to specify the items being collected from the available list within our booking application. A full list is also available in the frequently asked questions section below.
- If you upload a picture of your item(s) for collection please ensure it matches the item selected from the list.
- If the item is not on the list please see 'frequently asked questions' section on this page.
- We will not collect any items that you do not specify at time of booking.
- Please do not leave any extra items for collection.
What to do on household bulky waste collection day
Please make sure you:
- Place your items outside by 6.45am, they should be collected by 4.30pm
- Put all your items for collection where we normally collect your black bin from and where our Collection Team can see them easily
- If an item states it needs to be bagged, cleaned or dismantled, please do so
- Leave items safe and secure - don't block pedestrian access or obstruct the highway
Our Collection Team cannot enter properties or gardens and will not bag or dismantle items. Please arrange with member of your family, friends, etc to help you get items ready for collection. If you receive or are eligible for assisted bin collections, we could provide additional help (see frequently asked questions below).
Your items may be collected by more than one vehicle which could arrive at different times within the day of booking (this is likely if you have electrical and non-electrical goods to be collected).
Items not made ready for collection, will not be collected.