Important information
- Please ensure that bins are placed out by 6.45am on your collection day.
- Your grey food waste bin will be collected every week on your normal collection day along with your black or green bin.
- If you are signed up for the garden waste service, your brown bin will be collected in the same week as your black bin. Please check our garden waste / brown bin page for your collection day.
- Please do not block pavements with your bins.
- Bins that contain unacceptable items will not be picked up (or returned for) and will require you to remove the unacceptable items before your next collection date.
- Any bin exceeding 50kg will not be collected.
- Bin lids must be fully closed.
- Additional black bags, boxes of waste or any extra waste will not be collected, you will need to take this to the Household Recycling Centre.
- The council may need to suspend collections during severe weather to ensure the safety of people and properties.
Battery and vape disposal service
You can now put some types of used household batteries and disposable vapes out for collection on the same day as your green or black bin. They must be placed in separate plastic bags and put on top of the bin lid. They must not go inside your bin. This is to prevent fires in our collection vehicles.
For more information, please view the 'battery and vape disposal' drop down box on this page. We have also published our response to some frequently asked questions about this service in the same drop down box.
What you can and cannot put inside each type of bin
Liners for your food waste bin / caddy
New process from 15 October 2024
We provide residents with rolls of liners for use in the food waste bin / caddy. Each roll has 40 liners.
Once you've used up your roll, you can request another from us free of charge.
Let us know if you need a new roll by tying a liner or plastic bag to your caddy lid on collection day. Our Collection Crew will then provide you with a new roll when they empty your caddy. They'll remove the liner from your caddy lid to avoid another delivery the following week.
Please consider the environment when using the liners. We estimate that around three liners a week is reasonable and provide them to you free of charge on that basis.
We don't have an unlimited stock of liners so will monitor how many we deliver and where. We will not provide a single household with more than four rolls a year
Alternatives to bin liners
You can place food waste directly into your caddy. If you want to try and keep your caddy clean, you could use one of the following alternatives:
- Newspaper
- Plastic bags
- Paper bags
- Supermarket-bought food waste bags
We will remove these as part of the waste treatment process.
Missed bin liner deliveries
If you don't receive a roll of liners after tying a liner to your food caddy on collection day, please keep the liner on for a delivery the following week.
If you still don't receive a roll of liners, please email us at recycling@peterborough.gov.uk.
Additional bins
If you have a large family with six or more people permanently living at your address, you can apply for a large family 360L black refuse bin to replace the standard 240L bin. You can also apply for a second 240L green recycling bin.
You may also be eligible to apply if someone in your household has a medical condition which generates excess waste. For example, colostomy or kidney dialysis at home.
To apply please complete the application for additional bins form.
New and replacement bins
If you need to order new or replacement bins, please call us on 01733 747474 to arrange payment and delivery. The phone line is open Monday to Friday, 9am to 5pm.
We now charge a fee to provide new or replacement bins. This is to cover administration and delivery costs. The fee does not cover the sale of the bins to you. The bins remain our property.
The costs are as follows:
- 240 litre bin = £31.00 per bin (£15.50 if in receipt of Council Tax Relief)
- 360 litre bin = £34.50 per bin (£17.25 if in receipt of Council Tax Relief) (black general waste bin only)
The first replacement food caddy will be free of charge, a second replacement will be charged as below:
- Outdoor (large) = £10.00 (£5.00 if in receipt of Council Tax Relief)
- Indoor (small) food caddy = £10.00 (£5.00 if in receipt of Council Tax Relief)
- Both Indoor and outdoor caddy delivered together = £12.50 (£6.25 if in receipt of Council Tax Relief)
New household bin set
Set of four bins = £73.50
New or replacement communal bin
- 1100l bin = £189 per bin (please contact recycling@peterborough.gov.uk for this particular bin order)
Please note we only provide communal bins for landlords / managing companies of blocks of flats.
View the decision to charge for bins on the Democracy Peterborough website.
Assisted bin collections
Assisted collections are available to people who can't take their bins out themselves and there is no other person living at the household who is able to help. We can help you take your bin out if you are elderly, disabled, have mobility issues or visual impairment.
Please call 01733 747474 or email ask@peterborough.gov.uk to arrange this service or for more information.
What to do with waste if your are self-isolating or have Coronavirus (COVID-19)
Anyone who is self-isolating, either as a precaution or because they are confirmed to have coronavirus, should follow this advice to get rid of their household waste to ensure the virus is not spread via personal waste.
- Individuals should place all personal waste such as used tissues and disposable cleaning cloths, securely in a plastic bag or bin liner.
- This plastic bag should then be placed in another plastic bag and securely tied.
- These bags must be stored separately to other waste for at least 72 hours before being placed in the general rubbish collection.
After 72 hours outside the body the virus is no longer viable and the double bagged waste can be put in the general rubbish collection as normal. Only waste that is heavily contaminated, such as tissues that have been coughed in and disposable cleaning cloths need to be treated in this way. Regular household recycling and waste should be treated as normal.
Individuals who are self-isolating should not visit Fengate Household Recycling Centre (HRC) to dispose of waste.