- Customer Satisfaction Survey
- Household Recycling Centre location and opening times
- What the Household Recycling Centre is for
- Acceptable recycling
- Householders' waste disposal Duty of Care
- Disposing of other items
- Householders Recycling Centre permits
- Apply for a Householders Recycling Centre permit
- Vehicle size restrictions
- Why we have a permit scheme
Customer Satisfaction Survey
The Household Recycling Centre (HRC) in Fengate has now been open for 1 year! Peterborough City Council is now appealing to householders to take part in a new month-long survey about the site, giving opportunity for residents to tell us how often they use the HRC, what they like about the site and what they would like to see improved.
All submissions are anonymous.
Household Recycling Centre location and opening times
Fengate Household Recycling Centre
|From 1 April to 30 September|
|Monday to Sunday||8am - 6pm|
|From 1 October to 31 March|
|Monday to Sunday||8am - 4pm|
Please note: you will need to arrive 15 minutes before the stated closing times to avoid refusal to the site.
In the unlikely event the Household Recycling Centre has to close at short notice due to bad weather, these occasions will be announced on our homepage and on social media.
If in doubt, please contact customer services for up to date information on the recycling centre, or save your visit for another day.
What the Household Recycling Centre is for
This site operates for members of the public to dispose of their household waste so that as much as possible can be recycled.
- Business waste is not accepted at this site. If you want to dispose of business waste please visit our business waste page.
- Waste is accepted at the site manager's discretion, find out more about the waste we accept from the Waste Disposal Policy.
- If you are using a van or trailer to dispose of your waste you will need to apply for a permit. Please read the information about Household Recycling Centre permits below before applying.
Please note: only Peterborough City Council residents are entitled to a permit.
|Aerosols||Electrical goods||Large tins||Printer cartridges|
|Asbestos||Fluorescent tubes||Low energy bulbs||Scrap metal|
|Batteries (household)||Food tins and drink cans||Mobile Phones||Small domestic appliances|
|Books||Fridges and freezer||Mixed glass bottles and jars||Soil|
|Car batteries||Garden waste||Mixed textiles and clothes||Spectacles|
|Cardboard||Gas bottles||Newspapers and magazines||TVs and monitors|
|Cartons||Hardcore and rubble||Paint||Used engine oil|
|CDs||Household and garden chemicals||Paper||Wood and timber|
|Cooking oil||Household waste||Plasterboard|
|DVDs||Large domestic appliances||Plastic bottles|
- Please ensure all recycling is separated out from bagged/non-recyclable waste. Residents bringing in bags of waste may be asked to open them to show staff they do not contain recycling.
- The site does not accept (but is not limited to) the following; uPVC windows and doors, car parts (except those listed above), tyres, invasive species (eg. Japenese Knotweed), clinical waste including sharps, large scale DIY waste or asbestos, explosives and ammunition, medicines, fire extinguishers and vehicle fuel. To dispose of these please contact specialist disposal companies.
- Only household waste, from the every day running of a household, is accepted at site. If you are unsure if your waste is classed as household, please contact customer services on 01733 747474. Landlord waste is not accepted, for information on disposal of waste from rental properties please refer to the Waste from Rental Properties document.
Small amounts of cement bonded asbestos can be taken to the HRC. Each household is entitled to one free bag to dispose of their asbestos in. To apply to dispose of your asbestos, please complete the online form and a member of the Waste Management Team will be in contact. We will deal with your application as soon as possible, however please allow up to 7 working days for a response.
All information about safely removing an disposing of asbestos from your property can be found on our Asbestos at Home document.
Householders' waste disposal Duty of Care
As a householder, you have a legal obligation to take all reasonable measures to ensure that your waste is disposed of properly.
The Environmental Protection (Duty of Care) Regulations require all householders to make sure their waste is only removed from their premises by registered waste carriers.
Unlicensed carriers may be tempted to illegally dump, or 'fly-tip', the waste they collect in order to avoid the charges for proper disposal. Not only does this harm the environment but the Council Tax payer has to fund the costs of clearing up the waste dumped on public land, and landowners have to bear this cost themselves if waste is fly-tipped on private land.
Rogue waste carriers are more likely to use social media sites such as Facebook to offer their services.
Householders are encouraged to think carefully about whom they give their waste to, and not simply choose the cheapest option. We will take action against any householder who has not taken reasonable measures to ensure their waste is passed on to an authorised person.
Check before your waste is collected
Whenever you are considering arranging for anyone other than Peterborough City Council to collect any waste from your household, always carry out the following checks:
- ask to see their waste carrier license - you can check if they are registered waste carriers by searching the Environment Agency's public register of waste carriers online or by calling 03708 506 506.
- record the vehicle registration numbers of any vehicle used to transport your waste.
- always ask for a proper invoice and receipt.
- don’t be afraid to ask questions - you have a duty of care to take reasonable steps to prevent someone else dumping your waste unlawfully. Always ask a carrier what exactly is going to happen to your waste and seek evidence that it is going to be disposed of appropriately. A legitimate, professional waste carrier who wants your business should not object to being asked reasonable questions.
Please note: always ask for their waste carrier license number and if in doubt check their details with the Environment Agency - it is you that could face a fine of up to £5,000 if you do not and your waste ends up dumped illegally.
Reporting a suspicious waste carrier
- company name or name of sole trader who is collecting waste
- any other contact details known, such as address and phone number
- description of waste collection activities
- description of vehicle used to collect waste including vehicle registration number where possible
Disposing of other items
If you are looking to dispose of furniture in a reasonable condition, please consider passing these items on to a local charity, such as:
- Salvation Army 01733 564540
- Sue Ryder Care 01733 352732
- CareZone 01733 575083
Householders Recycling Centre permits
If you are using a van or trailer to dispose of your waste you will need to apply for a free permit. If you are using a car you do not need to apply for a permit. Size restrictions on vans and trailers do apply, see below for more details.
Each household is entitled to one permit lasting 12 months, allowing a maximum 12 visits in those 12 months. The exception will be for those using a hire vehicle or where a vehicle is being borrowed from a family member/friend for a short period of time. In these circumstances, each household will be entitled to 1 permit, allowing a maximum 3 visits in a 7 day period. A maximum of 2 x 7 day hire vehicle permits may be issued to one household within any 21 day period.
On arrival at the HRC, please hand your permit to a member of staff who will confirm that the vehicle details match those shown and mark the permit to indicate that one visit has been used. If you visit the Householders Recycling Centre more than once in any one day, each visit will be counted separately and your permit marked accordingly.
Only household waste will be accepted. If your waste is suspected to be commercial/trade waste you will not be allowed to tip your waste. You may also be required to complete a trade waste disclaimer form which will be investigated by the city council's enforcement team.
Apply for a Householders Recycling Centre permit
You can apply for a permit online or by calling 01733 747474. Please allow between 3 and 5 working days for your permit to be delivered to you. Alternatively, permits can be issued on the day at Town Hall, Bridge Street, Peterborough PE1 1HF (9-5pm Monday to Friday, bank holiday times may vary). Please ensure you bring one proof of address (ie: utility bill) and one form of photographic ID (ie: driving licence) for the permit to be issued.
Please note: only Peterborough City Council residents are entitled to a permit.
Vehicle size restrictions
The council has a duty to ensure that the Household Recycling Centre is operated safely and with minimum risk to the public, site operators and council staff. Vehicle size restrictions are for health and safety reasons. Site managers reserve the right to refuse entry to vans and cars with trailers or other large vehicles, which present a risk to safety on the site at that time, in particular when the site is busy.
Vans and other large vehicles:
- Vehicles no larger than a standard size transit type vans (approximately 4.7m long and 1.9m high) are allowed into the Household Recycling Centre. Standard size transit type vans which may exceed 2m in height will be permitted on site. All vans within the size restrictions require a permit.
- Any vehicle longer than 4.7m and higher than 2m will not be allowed, this includes (but is not limited to) long wheel base vans, Luton type box vans and flat bed tipper trucks.
- No Horseboxes will be permitted on site.
- No trailer beds over 8’ 6” (2.5 metres) in length will be allowed into the Household Recycling Centre at any time. All vehicles using trailers within the size restrictions require a permit.
Why we have a permit scheme
The permit scheme prevents traders from entering the site but allows access for householders to dispose of their household waste using a commercial type vehicle. This reduces onsite congestion making the site quicker and easier to use.
We use CCTV to monitor the site, frequent users will be highlighted for further investigation. We reserve the right to make further enquiries to the owner of the vehicle or at the premises from which the waste originated. Details may be passed onto the relevant enforcement authorities.
Permits only allow entry to the centre. Waste deposited must be in accordance with the Waste Disposal Policy and the materials accepted.
Please note: a permit only provides permission to enter the site and is not a permit to deposit waste.