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Many people are able to stay safe, well and independent without needing care and support. We recommend that you explore options such as equipment and technology and community help first. You may be able to access short term help called 'Reablement'.

You can also create your own care plans and use this to identify when you may need more help in future and track how your needs change overtime.

Do I need an assessment if I am organising my own care and support?

If you arrange your own care and support, you do not need to be assessed by the council. If we are funding your care, we must be involved in arranging it.

Lots of people plan their own support. You can create your own care and support plan. There are also independent support planners who can help you. Here are the main things to think about.

What do I want to achieve?

  • What do you enjoy doing?
  • Do you have activities or hobbies you want to continue?
  • What is important to you?
  • What could be made easier?
  • What do you struggle with?

Solutions

  • What are your strengths? What personal skills, experience and knowledge do you have which can help you to remain independent, safe and well?
  • What support do you already have in place?
  • Which other support networks could you use? This includes family and friends, local community groups, or paid for services
  • What additional support do you need to be able to keep doing the things you enjoy?

Care and Support Plan

A care and support plan identifies:

  • the things which are important to you
  • your strengths and existing support
  • your options for remaining independent
  • and the additional support you need to meet your needs.

This plan can be useful if you need to request an assessment for care and support from the council.

 Where can I find care and support services?

We work in partnership with Care Choices, so if you are sourcing care privately we would recommend that you find an agency through the Guide to Independent Living in Peterborough available from the Care Choices website. You can also search this site for local care providers.

The Care Quality Commission website can tell you about providers’ standards of quality and safety.

The Peterborough City Council Home Service Delivery Team brings together teams across Adult Social Care and Housing. It focuses on keeping you living safely and independently in your home for as long as possible.  Some of the services provided by the Home Service Delivery Team are available without a full social care assessment, including Reablement and Technology Enabled Care.

You can find out more on the Home Services Delivery Team Information Sheet

Even if you are not eligible for financial help from us and are therefore paying the full costs of your care, you may still contact us to ask us arrange any non-residential services for you. In this case, we will charge an administration fee that covers our costs of doing this on your behalf.

You can find out more on the Paying for Your Care page.

If you are recovering from an illness or a stay in hospital you may need some help when you get home. 

You can find out more about this on our Hospital Stays and Hospital Discharge page.

Assistive Technology Smart Flat - Peterborough

The SMART flat showcases the latest assistive technology, is now open at Kingfisher Court in Peterborough.

The equipment is operational and you can test it. The lifeline personal alarm system is also live so you can see how the control centre responds to calls.

You are welcome to come along and visit the SMART flat by appointment. To book a time slot please call Peterborough City Council on 01733 747474 (option Adult Social Care) or email: adultsocialcare@peterborough.gov.uk giving your name, address and phone details.

We look forward to seeing you.

Last updated: 11 January 2026