Please note: If you have signed up for the Garden Waste collection service and not yet received your sticker, your bin will still be collected. The delivery of stickers may take up to 10 working days. If you have still not received your sticker after this time, please contact us to request a sticker to be re-sent.
The collection of household garden waste is an optional, paid-for, year-round service. Brown bins are only collected from households that have signed-up to this service.
2018/19 garden waste collection service
You can sign up for the 2018/19 garden waste collection service using the garden waste sign up form.
The standard annual charge for the brown bin collection service is £45.
The service will run from week commencing 21 May 2018 to week commencing 13 May 2019.
Payments take 3 working days to process (excluding the day you sign up); therefore, if you
subscribe in the days immediately prior to your next scheduled collection date your bin may not be emptied because your address has not been updated on the collection record system.
Please note: if you do not already have a garden waste bin at your property you will need to call 01733 747474 to arrange to have one delivered.
You can subscribe to the service until 28 February 2019, but will be charged the same standard price and your service will end on the same date (i.e. end in the week commencing 13 May 2019). No concession rates are available.
To sign-up to pay by direct debit you must subscribe by midnight on 29 June 2018 (this requires an email address). These payments will be taken on or around the first weeks of July, August and September. After 29 June 2018, the direct debit payment option will no longer be available so please use another means of payment.
If you signed up for recurring direct debit last year (17/18 service) then you will be receiving a letter with more information, if you cancelled your recurring direct debit you will need to sign up again.
There is a one-off charge of £20 for an additional second brown bin, you can't pay for a second brown bin via direct debit.
Collections are fortnightly on the same day as your green bin collection (collections will be monthly in December and January).
The 2017/18 garden waste collection service is now closed for new sign ups.
The 2017/18 service runs from week commencing 22 May 2017 to week commencing 14 May 2018.