At Peterborough Register Office, we provide a professional registration service for life's important events, such as births, deaths, marriages, civil partnerships and citizenship ceremonies. We also conduct celebratory services such as baby naming ceremonies and renewal of vows.
You must book an appointment in advance to:
Visit our certificates page for information on how to buy these.
Peterborough Register Office is also a ceremony venue for:
Visit our citizenship ceremonies page for more information on how to book your place.
Contact us
If you have any queries, the best way to contact us is by email:
In your email, please include:
- Full names
- Brief summary of your query
- A contact telephone number
- If applicable, where and when you plan to have your ceremony.
Please note that responses to emails may take up to 14 days.
We also have a customer services helpdesk who can be contacted by telephone on: 01733 864646 (Monday to Friday, 9am to 5pm)
Our helpdesk can take certificate orders, book birth and death appointments, book group citizenship ceremonies, and respond to certain enquiries.
For complex matters, they will send a message to the relevant team at the Register Office, and we will call you back. This may take up to 14 days.
Please note: that our call centre cannot deal with bookings and queries relating to marriage and civil partnership ceremonies. They will only be able to pass on a message to our ceremonies team. For routine queries, please use the email address above.
Address
Peterborough Register Office
33 Thorpe Road
Peterborough
PE3 6AB
Office opening hours (by appointment only)
Monday to Friday – 9am to 4pm
Saturday – open for pre-booked ceremonies only
Sunday – closed
Bank holidays - closed
If you wish to register a birth or death, you will need to make an appointment.
If you have ordered a certificate to be collected from the office, we will notify you when it is ready.
Facilities and accessibility
- Assistance dogs are welcome, but no other animals
- One disabled parking bay
- Toilets, disabled toilet and baby changing facilities
- Ceremony rooms located on the ground floor
- Hearing loop in the Lawns ceremony room
We use rooms on the ground floor and first floor of the building to conduct registration and notice appointments. The first floor is only accessible by stairs. If you have access requirements, please let us know in advance so we can make sure your appointment takes place in a ground floor room.
Parking
Free limited car parking is available at the Register Office. Please ensure you allow plenty of time before your appointment as alternative off-site parking may have to be found if all of our allocated parking bays are full.
We have one disabled parking bay.
View other Peterborough car parks available.
Public transport
The Register Office is within a 10 to 15 minute walk from Queensgate Shopping Centre.
Several bus routes serve Thorpe Road. The main ones include Stagecoach routes 2 and 27, as well as the 904 route operated by Dews Coaches on behalf of Stagecoach.
The nearest bus stop on Thorpe Road to the Register Office is Kirkwood Close.
Running late or cancellations
If you are running more than five minutes late, you will need to re-book your appointment.
If you can no longer attend your appointment, please call us to let us know.
Please call us on 01733 864646 (phone line open Monday to Friday, 9am to 5pm).