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Find out how to register a death, who can register, what information you need to provide and how to order a death certificate.

When to register a death

The Medical Examiner’s Office or the Coroner will contact you about the cause of death. They will then send the Medical Certificate directly to us at the Register Office.

There is a legal requirement for you to register the death within five calendar days of when we receive the Medical Certificate.

Please only book an appointment with us to register the death once the Medical Examiner or Coroner has told you to do so. You can book an appointment online or by phone – please see contact details below.

If you are unable to attend an appointment within five calendar days, please contact the Register Office to discuss.

Where to register a death

Deaths should be registered in the district in which the death occurred.

If the death occurred in Peterborough, please book an appointment with us at Peterborough Register Office to register the death.

Please note that Whittlesey and Yaxley are not part of the Peterborough district. For deaths that occurred in these towns, you need to contact Cambridgeshire Registration Service.

There is the option to register a death by declaration if you live in Peterborough but need to register a death that took place in another district.

Please note using the declaration process may cause a delay in the issuing of death certificates and forms needed for the funeral to proceed.

Declaration process:

  • Book an appointment with us at Peterborough Register Office. Please notify us in advance that you need to register a death by declaration as we will need to obtain the correct paperwork.
  • During the appointment, we will gather the necessary information from you needed to register the death. We will send this to the Register Office for the district where the death occurred for them to complete the registration process.
  • Once the death is registered, you need to obtain the relevant documents from the Register Office for the district where the death occurred. We cannot provide these to you.

If you live in another district in England or Wales, and cannot travel to Peterborough to register the death, you can declare the death at your local Register Office. They will gather the necessary information from you needed to register the death. They will send this to us at Peterborough Register Office so we can complete the registration process. Once the death is registered, you need to obtain the relevant documents from us.

Please note using the declaration process may cause a delay in the issuing of death certificates and forms needed for the funeral to proceed.

If you have any queries about how to obtain the relevant documents from us after the registration of the death, please contact us on 01733 864646. The phone line is open between Monday and Friday, 9am to 5pm.

Who can register a death

Only certain people can register a death. The main categories are:

  • A relative of the deceased person
  • A person married to, or in a civil partnership with, the deceased person
  • A person living as partners with the deceased person, in an enduring relationship, at the time of death
  • A person present at the death
  • The person responsible for arranging and paying for the funeral
  • The personal representative of the deceased person

If you are not sure whether you are eligible to register the death, please contact us before making an appointment.

Book an appointment to register a death

You can use our online system to book an appointment to register a death at Peterborough Register Office. Appointments last about 30 minutes.

If you need to register a stillbirth, please telephone us rather than using our online appointment booking service.

You can also contact the Register Office on 01733 864646 to book an appointment. The phone line is open between Monday and Friday, 9am to 5pm.

Please arrive at the Register Office before your appointment time. If you are running more than five minutes late, you will need to re-book your appointment. Please call us if this is the case.

Visit our Peterborough Register Office page for the address and information on parking, facilities and accessibility etc.

We use rooms on the ground floor and first floor of the building to conduct registration appointments. The first floor is only accessible by stairs. If you have access requirements, please let us know in advance so we can make sure your appointment takes place in a ground floor room.

If you do not speak or understand English well, please bring someone who can help translate for you.

If the registrar has concerns about your understanding of English, the appointment may have to be abandoned and re-booked.

If you can no longer attend your appointment, please let us know by calling 01733 864646 (open Monday to Friday, 9am to 5pm).

Information we need to register a death

To register a death, we need the following information:

  • Where and when the death occurred
  • The full name of the deceased person – including any changes to their name, such as maiden name
  • The date and place of birth of the deceased person
  • The most recent address of the deceased person
  • The most recent occupation of the deceased person
  • The full name, date of birth and occupation of the spouse or civil partner of the deceased person (if applicable)

To help answer these questions, you may find it useful to refer to documents such as the deceased person’s:

  • Passport
  • Driving licence
  • Birth certificate
  • Marriage or civil partnership certificate

We do not need to see these documents at the appointment, but you may wish to refer to them.

If the deceased person was in receipt of a pension from a Government department, such as NHS, Armed Forces, Teacher etc – please let the registrar know at the appointment.

Checking the information on the death register is correct

Before the registration is locked in, we will ask you to check that all of the information recorded in the register is true and correct. By signing the register, you will be confirming that this is the case. Once signed, the register entry becomes a legal document. It is an offence to give false information.

To correct any error(s) discovered afterwards, you will be charged a statutory correction consideration fee. This process can be lengthy. Visit our correct a registration page for more information about this process.

Certificates and documents we will issue

  • Death certificate
  • Certificate for burial or cremation, also known as a ‘green form’
  • Information on accessing the Tell Us Once Service

You can purchase death certificates for £12.50 each. You may need extras when dealing with the financial or property affairs of the deceased person. Some organisations may return a certificate to you which you can use again; others may want to keep a certificate.

We are a cashless office and can only accept card or contactless payment.

After the registration, if you need more death certificates, you can order certified copies from us at £12.50 each. Please visit our certificates page to place an order.

Further information

There are a lot of things to organise when someone dies, at a time when you probably least feel like doing them. We can help you with some of this.

Tell Us Once

The Tell Us Once service lets you report a death to most government organisations in one go. At your appointment, the registrar will explain the process and give you information on how to use the service. This will include a unique reference number so you can contact the Tell Us Once service online or by phone.

Find out more about the Tell Us Once service on the GOV.UK website.

The Department for Work and Pensions (DWP) has produced a video explaining how to report a death using the Tell Us Once service.

There is also a British Sign Language (BSL) video that provides information about the Tell Us Once service.

Our Bereavement Services Team manages the cemeteries and crematorium in Peterborough. They also offer a wide choice of memorials to allow families to commemorate their loved one. If you would like to know more information, please visit one of our webpages:

Grief can be overwhelming, but you don't have to deal with it on your own. There are organisations and charities available to provide information, help and support to you, both locally and nationally.

  • Cruse Bereavement Support - a charity providing expert grief and bereavement support - they have a branch in Peterborough
  • Child Bereavement UK - helping children and young people, parents and families, when a child dies or a child grieves
  • How Are You Peterborough - Heart and Soul bereavement support groups in Peterborough, run by the Cambridgeshire and Peterborough NHS Foundation Trust
  • Marie Curie - offers a telephone bereavement support service for adults grieving someone who has passed away from a terminal illness
  • Mind, the mental health charity - find ways to get support if you're experiencing grief and read tips on caring for your own wellbeing
  • Sands - support for anyone affected by pregnancy loss or the death of a baby - free national helpline, support groups, online forum and bereavement resources
  • Sue Ryder grief support service - expert grief support, online services, grief support groups, and an online bereavement community
  • Winston's Wish - providing grief support to young people under the age of 25

Visit our correct a registration page for more information about this process.

Visit the GOV.UK website to find out more about what happens when a death is referred to the Coroner.

Visit the Cambridgeshire County Council website to find out more about the Cambridgeshire and Peterborough Coroner Service or to make an enquiry.

Last updated: 28 April 2026
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