Peterborough Register Office

Introduction

We provide a professional registration service for life's important events such as births, deaths, marriages and civil partnerships as well as celebratory services such as citizenship ceremonies, naming ceremonies, and the renewal of marriage vows.

Please note that you can call us on the above number to:

  • order a certificate
  • book an appointment for a birth or death registration
  • book a citizenship ceremony

For all other enquiries, our call centre will take your contact details as we operate a call back service. We aim to return calls for all enquiries within one week although this is very dependent on the volume of calls we receive.

Opening hours

Day Hours
Monday 9am until 4pm
Tuesday 9am until 4pm
Wednesday 9am until 4pm
Thursday 9am until 6.30pm  (telephone enquiries until 6pm only)
Friday 10am until 4pm
Saturday By previous appointment only
Sunday Closed

Christmas opening hours

Day Hours
Saturday 21 December 2019 Ceremonies as usual at office & venues
Sunday 22 December 2019 Ceremonies as usual at venues On call service 9am to 1pm
Monday 23 December 2019 Open 9am to 4pm
Tuesday 24 December 2019 Open 9am to 12pm
Wednesday 25 December 2019 No on call service
Thursday 26 December 2019 On call service 9am to 1pm
Friday 27 December 2019 Open 9am to 4pm
Saturday 28 December 2019 Ceremonies at usual at office & venues
Sunday 29 December 2019 Ceremonies as usual at venues On call service 9am to 1pm
Monday 30 December 2019 Open 9am to 4pm
Tuesday 31 December 2019 Open 9am to 4pm
Wednesday 1 January 2020 On call service 9am to 1pm
Thursday 2 January 2020 Open 9am to 4pm

Please note: that other than welcoming disability assistance dogs, we do not allow animals in the building.

Peterborough Ceremonies Guide

WeddingCeremonyGuideFeb2019
Size: 693KBFile format: pdf

Data protection (GDPR)

The Register Office for Peterborough is required by law to gather data on births, deaths, marriages and civil partnerships. We value your privacy and so you can find out more about how we use your data through the Register Office Privacy Notice and the Register Office's list of processing activities.

Privacy-Notice-Register-Office
Size: 93KBFile format: pdf

Parking

Free limited car parking is available at the Register Office. Please ensure you allow plenty of time before your appointment as alternative off-site parking may have to be found if all of our allocated parking bays are full.  

Suggestions and feedback

In 2016 at the register office there were:

  • 84 compliments – a 47% improvement on the previous year so thank you!
  • 5 complaints – none upheld
  • 214 customer service cards completed for birth registrations and notices of marriage/civil partnership appointments.

Examples of the feedback we've received:

  • Birth registration: "The service that the register office provides is perfect. Personally I wouldn’t change anything.”
  • Notices of marriage: "The service was really quick and we had our appointment the next day” and “A really lovely service. Thank you!"
  • Certificate orders: "The service was very good. No improvement needed."
  • Death registration: "You made a difficult job very respectful and helpful – thank you" and “We found [the Registrar] very helpful today, showing us respect & sympathy throughout our visit. Much appreciated.”

You can use our online form to make a suggestion, leave a comment, or compliment.