Peterborough Register Office

Coronavirus (COVID-19) update:

Register Office: The office is open for pre-booked appointments only. For all other enquiries please call 01733 864646.

Marriages and civil partnership ceremonies: While we are aware that the Government has lifted many of the restrictions; we are all still being urged to continue with many of the precautions to keep ourselves and those we care about safe and to reduce transmission of the virus. This is particularly important with rates of the virus higher than we would like in parts of Peterborough.

To ensure that we can continue to provide the services that our residents rely upon, the council has decided not to change the restrictions currently in place for the registration office.

We know this may cause some disappointment, but the council has made this decision to ensure as far as possible that services can continue for all. If our registration staff were to become infected with COVID-19 or needed to self-isolate, we would be left with no choice but to cancel appointments and ceremonies for hundreds of people every week. This in-turn would have a greater impact than limiting numbers permitted to attend a ceremony so that social distancing can be maintained.

The decision will be reviewed by the council at the end of December 2021.

The Lawns Room will remain restricted to 8 people - including the couple, witnesses, guests, and photographer.

We politely request that everyone attending an appointment or ceremony at the Register Office continues to wear a face covering, unless exempt.

Birth registrations: You can continue to register the birth of your baby. There may be a longer wait than usual for an appointment and we thank you for your patience. For more information, please go to the Register a birth page.

Death registrations: These take place over the telephone. You must not come to the Register Office. Please ensure the contact number you give us when making your appointment is correct as this is the number the registrar will phone you on to complete the registration. During the call, the registrar will explain the process for the paperwork. For more information, please go to the Register a death page.

Timescales for requesting a notice of marriage/civil partnership appointment: Until further notice, we are asking couples to follow the timescales specified below when requesting appointments to give Notice of Marriage or Civil Partnership with Peterborough Register Office:

Notice appointment timescales

Date of marriage/civil partnership

Earliest date to request a notice appointment

December 2021

Email the Register Office immediately

January 2022

Can request appointments now

February 2022

Can request appointments now

March 2022

December 2021

April 2022

January 2022

May 2022

February 2022

June 2022

March 2022

July 2022

April 2022

August 2022

May 2022

September 2022

June 2022

October 2022

July 2022

November 2022

August 2022

December 2022

September 2022

When booking a notice appointment, the couple will be advised of the required documentary evidence that they will need to bring along.

Citizenship Ceremonies: we are now holding virtual citizenship ceremonies. To book a place, please contact us on 01733 864646. Details of how to join your virtual ceremony will be sent to you after you have made your booking.

Certificates: Orders can only be taken for certificates from recently registered births and deaths. The priority service is suspended.

Updated: 10 November 2021

Introduction

Peterborough Register Office provides a professional registration service for life's important events such as births, deaths, marriages and civil partnerships as well as celebratory services such as citizenship ceremonies, naming ceremonies, and the renewal of marriage vows.

Contact the Register Office

We are based at:

The Register Office,
33 Thorpe Road,
Peterborough
PE3 6AB

Our contact details are:

Please note that you can call us on the above number to:

  • order a certificate
  • book an appointment for a birth or death registration
  • book a citizenship ceremony

For all other enquiries, our call centre will take your contact details as we operate a call back service. We aim to return calls for all enquiries within one week although this is very dependent on the volume of calls we receive.

Opening hours

Our call centre helpdesk answers all our incoming telephone calls and is open 8am until 6pm Monday to Friday to take certificate orders, book appointments and respond to telephone enquiries. For complex matters we operate a call back service. Appointments at the Register Office and over-the-counter certificate orders can be made within the following times:

Peterborough Register Office opening times
Day Hours
Monday 9am until 4pm
Tuesday 9am until 4pm
Wednesday 9am until 4pm
Thursday 9am until 6.30pm  (telephone enquiries until 6pm only)
Friday 10am until 4pm
Saturday By previous appointment only
Sunday Closed

Other than welcoming disability assistance dogs, we do not allow animals in the building.

Parking

Free limited car parking is available at the Register Office. Please ensure you allow plenty of time before your appointment as alternative off-site parking may have to be found if all of our allocated parking bays are full.

Data protection (GDPR)

The Register Office for Peterborough is required by law to gather data on births, deaths, marriages and civil partnerships. We value your privacy and so you can find out more about how we use your data through the Register Office Privacy Notice and the Register Office's list of processing activities.

Privacy-Notice-Register-Office93KBpdf
Size: 93KBFile format: pdf
Register-Office-List-of-Processing-Activities99KBpdf
Size: 99KBFile format: pdf