Register a death

Death registrations update

Due to a change in the law, from 25 March 2022 onwards, all death registrations must be completed in person at the Register Office. Telephone death registrations will no longer be possible.

  • If your appointment is on or before 24 March 2022, your appointment will still be held by telephone. Please do not come to the Register Office.
  • If your appointment is on or after 25 March 2022, please come to the Register Office for your appointment.

For appointments at the Register Office, we ask that only one person attends to register the death. although a second person may accompany them for support.

The medical certificate is the main document we need to register the death. The hospital or GP practice should usually retain the original and will not give it to you. Instead, they should send us a copy by email which we use for the registration.

However, if your appointment is on or after 25 March 2022, and you have been given the original medical certificate by the hospital or GP, please bring it with you to the appointment.

For more details about how your appointment works, please read the following information.

Last updated: 17 March 2022

Introduction

By law, a death must be registered within 5 days, unless a registrar agrees to extend this period, or if a coroner is involved.

A death must also be registered in the district in which the death occurred.

Please note that Yaxley and Whittlesey are not in the Peterborough district. For deaths that occurred in these towns, you need to contact Cambridgeshire Registration Service.

It is possible to come to Peterborough for a death that took place in another district. However, the information we take at the appointment will then need to be sent to that district for them to complete the registration. We cannot say how long they will take to do this. It may delay the issuing of certificates and the forms needed for the funeral to proceed. 

You can see the Peterborough registration district by referring to this map:

Maps-PboroUnitaryAuthority765KBpdf
Peterborough Unitary Authority area map
Size: 765KBFile format: pdf

How to register a death

To register a death please contact the Register Office on 01733 864646 or book an appointment online.

Your appointment

If your appointment is on or before 24 March 2022

Your appointment will be held by telephone. Please do not come to the Register Office.

At the time of your appointment, you will receive a call from us to carry out the registration. Please have your telephone switched on and to hand at this time. Please note that when we call, it may show as a withheld number.

Once the registration has been completed, you will be contacted by us again to place an order for any death certificates that you require. These cost £11 each and will be sent to you by post.

We will send the paperwork needed by the funeral director directly to them by email.

Please see below for important information about the medical certificate that will be needed for the registration, and about the information that you will need to give to us.

If your appointment is on or after 25 March 2022

Your appointment will take place in person at Peterborough Register Office.

From 25 March 2022 onwards, death registrations need to be completed face-to-face, and cannot be done over the telephone.

We are located at 33 Thorpe Road, Peterborough PE36AB. Parking is available.

Coming to the Register Office

To reduce the transmission of Coronavirus, we have put in place the measures set out below. Please read these carefully before coming to your appointment.

Please note that only one person should attend to register the death, although a second person may accompany them for support.

  • Do not come to the appointment if you have any symptoms of coronavirus, or you have recently been in contact with anyone who has symptoms, or you are otherwise self-isolating.
  • It is our policy to ask visitors to the office to wear face coverings, unless medically exempt. Please bring a face covering with you.
  • Please arrive at the Register Office five minutes before your appointment time. If you are late it may not be possible to proceed with your appointment.
  • When you arrive, please remain in your car or in the car park until you are contacted by the registrar.
  • You will be contacted on the mobile number that you provided when you booked the appointment. Please make sure that you have this mobile phone with you, and that it is charged. Please note that when we call you it may appear as a withheld number.
  • The registrar will then direct you to wait by one of the entrances to the building - A, B or C. Please go to this entrance and please wait outside until the registrar comes to collect you.
  • Hand sanitiser stations will be available at entrances - these must be used by all visitors before entering the building.
  • Toilets and baby changing facilities will not be available.
  • Please maintain social distancing from other members of the public and from staff.
  • Death certificates cost £11 each. We can only accept contactless payment by card; we cannot accept cash.

We must stress that if you do not adhere to these requirements, your appointment will not be able to take place.

Please see below for important information about the medical certificate that will be needed for the registration, and about the information you will need to give to us.

The medical certificate

This is the main document needed for us to register the death.

The hospital or GP practice should usually retain the original medical certificate, and will not give it to you. Instead, they should send us a copy by email, and we can use this copy for the registration.

However, if your appointment is on or after 25 March 2022, and you have been given the original medical certificate by the hospital or GP, please bring it with you to your appointment.

Please do not book a registration appointment until the doctor has told you that they have issued the medical certificate.

If we do not have the medical certificate at the time of your appointment, we will not be able to register, and will need to reschedule.

Who can register a death

It is usual for a relative to register a death. However, if there are no relatives it is possible for someone else to register, such as:

  • a person present at the death
  • the person responsible for arranging and paying for the funeral.

Information we need to register a death

These are the main details we need to know for the death registration:

  • Where and when the death occurred
  • The full name of the deceased, and any changes to their name (including maiden name)
  • The date and place of birth of the deceased
  • The last occupation of the deceased, and their most recent address
  • If applicable, the full name, date of birth and occupation of the spouse or civil partner of the deceased
  • To help answer these questions, you may find it useful to refer to documents such as the deceased's birth marriage or civil partnership certificate, or their passport. However, we do not need to see these documents ourselves
  • If the deceased was in receipt of a pension from a Government department - such as teaching, NHS or Armed Forces - please let the Registrar know at your appointment

You will be given the opportunity to check that the information is correct and then the register will be signed. It is an offence to give false information. 

Any mistakes noticed after the registration has been completed are likely to require a lengthy correction process and a fee. There may be some delay before corrected certificates can be issued. See the paragraph below for guidance on how to correct a registration and the fees charged.

Certificates

You will be able to purchase certified copies of the death certificate at £11 per certificate. These are needed for the following:

  • probate or letters of administration
  • bank and building society accounts
  • life insurance policies covering the deceased
  • dealing with stocks and shares owned by the deceased
  • applying for a tax rebate

After the registration, should you find that you need more certificates you will be able to order them at the same fee of £11 each. You can find out more information on our certificates page.

Peterborough Coroner

You can find out more about when a death is reported to a coroner from GOV.UK. If you need to contact the coroner's office for Cambridgeshire & Peterborough you can use the following details:

Senior Coroner's Office (Cambridgeshire & Peterborough)
Lawrence Court
Princes Street
Huntingdon
PE29 3PA

Tel: 0345 045 1364
Email: coroners@cambridgeshire.gov.uk

Tell Us Once service

When someone has died there are lots of things that need to be done at a time when you least feel like doing them. At your appointment to register the death, the registrar will set you up on the Tell Us Once service, which you can then use to notify government departments and local council services of the death. This is a free service, and you can contact them by telephone or online - instructions will be given to you at your appointment.

The organisations that can be contacted by you include the Department of Work and Pensions, HM Revenue & Customs, Identity & Passport Service and the DVLA and Local Authority services such as Council Tax, Adult Social Care and Housing Benefit.

Watch a video explaining the Tell Us Once service by Department for Work and Pensions (DWP).

Corrections

After the death has been registered, if you need to make any corrections please contact us. The process for correction is lengthy and may need to be authorised by the Registrar General which will add to the delay in the corrected certificate being issued. You may also be required to make a statutory declaration.

There are fees payable for the consideration of the correction and for any corrected certificates requested. The following national fees apply:

  • Corrections which we are able to authorise locally: £75.00
  • Corrections which we need to refer to the Registrar General: £90.00

In addition, you will also need to pay again for any certificates you require with the corrected information and, if it is required by the Registrar General, you may also need to pay for a statutory declaration.

For more information, please visit the GOV.UK website.

Bereavement support

Bereavement Support in Cambridgeshire and Peterborough - April 2020126KBpdf
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